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“guests beware”

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Villas by the Sea Resort & Conference Center
Ranked #6 of 9 Hotels in Jekyll Island
NaNa1PopPop1
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“guests beware”
Reviewed August 11, 2008

We anticipated a relaxing, fun filled vacation. The island is a wonderful place to visit.and is very family oriented. However, the accomodations lack in staff professionalism and our room had very large roaches. We left with loss of valuable time and money.

  • Liked — No comment
  • Disliked — No comment
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NaNa1PopPop1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryan1980, Director of Sales at Villas by the Sea Resort & Conference Center, responded to this review, February 3, 2009
We are very sorry that this guest had a bug problem. Villas by the Sea is located on a tropical island with lush vegetation and landscaping. Like most resorts in tropical settings, Villas by the Sea does have an occasional bug sighting in one of our units as they enter when the doors are left open. More so when the sliding glass doors on the patios/balconies are left open when enjoying the sounds of the ocean. When reported we do everything we can to correct the problem and satisfy our valued guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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589 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 20, 2008

We booked our trip to the Villas in January and then read such terrible reviews. We really expected a poor vacation there but kept the reservation anyway. WE ENDED UP LOVING IT! Our villa was clean and cool with the rear facing the beautiful butterfly garden. The beach was a short walk away. Yes, we could not sit on the beach during high tide, but no BFD, we just walked up to the start of Driftwood Beach at the end of the resort and had plenty of beach. We have traveled up and down the East Coast and this was the most shelling and wildlife we found...we spent the past 3 years vacationing in rental houses in the Outer Banks, Hatteras Island National Wildlife Refuge, and Jekyll had more live shells (conchs, mullosks and sanddollars) than Hatteras Island. Plus there were dolphins swimming right by shore...our dog tried to swim after one ; ). At night, it was gorgeous...the moon was bright and the water was crashing against the rocks of the Villas. If we decide to spend next year in GA again with my best friend and her family, we would surely come to the Villas. To top it off, they have a great playground and pool! Again, we are picky vacationers and expected the worst, and instead, had a great time in a clean villa on GA's jewel: Villas by the Sea, Jekyll Island.

  • Liked — Uncrowded beached...serenity...wildlife.
  • Disliked — Nothing
  • Stayed June 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank iggypop65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Statesboro, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 29, 2008

After viewing a lovely brochure regarding Villas by the sea, and their uncrowded beaches, we booked a 3 bedroom 2 bath oceanfront condo weekend for the family, thinking perhaps to purchase a condo. Upon arrival we first noticed the condo was filthy, bugs, cobwebs, dirt, and generally yuch! We called the desk and complained and decided to check out the beach, we paid extra for beachfront. But, THERE WAS NO BEACH. Waves were lapping at huge rocks at the wooden steps that led from our condo to ????????????????? We then went back to the condo, that the maid had just left and said she had cleaned. No way had it been touched. We then drove back to the office, never having unpacked the car, and asked for our money back. Their policy said NO WAY. You forfeit all monies, period. But they did say they would clean it properly, and the beach thing, is a tidal beach, only available during low tide. wow that was nice to know.
To bad that isn't stated on that lovely brochure. When we returned to the condo a few hours later we found they had mopped the center floors, not touching the corners, moldy window sills, showers, cob webs, etc..
We left as early as possible and implore folks to stear clear of this dump. The staff could have cared less how we felt and were very rude.

  • Liked — leaqving
  • Disliked — everything
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
Helpful?
6 Thank travelers12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, AL
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 22, 2008

Our family stayed in an oceanside, two bedroom, one and one half bath condo for five nights while attending the Rural Water show. Our villa was clean, comfortable, and centrally located within the complex and on the island. These units are owned individually and so they vary widely. We were with some other folks that were not as satisfied with their rooms. The complex has a decent pool (it is not heated and shady, so very cold) with a small play area for older children, a great playground, a small workout room, laundry machines (beware the water is terrible and turned all whites brown), and beach access. The beach varies with the tide. This is the case all over the island and most people use the public beaches anyway. But, there is beach at the Villas. You may have to walk some, but the driftwood beach is great. Check the tides and you will be aware of when to go for the best beach of the day. Our condo walked out to a yard/garden area which we used a lot. Our son loved playing there and we even used the grill to cook dinner one night. We would stay here again.

  • Liked — space and location
  • Disliked — wanted more updated decor and more maid service
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FlorenceAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Augustine, FL
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 5, 2008

The room was nice and spacious...just got a studio condo for the night...it was the cheapest rate i could find because I just wanted a place for me and my fiance to stay because we were attending a wedding and didn't want to have to drive 2 hours back home to saint augustine..But we should of because we did not get any good sleep on their hard beds. They were really uncomfortable, and I am usually not a complainer but we had difficulty sleeping. I don't know if all of their rooms are like that, but if they are...they need to upgrade !! Other than that it was pretty nice. Just terrible beds.

  • Liked — Cheapest rate in the area at the time
  • Disliked — Uncomfortable bed
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SDubik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brunswick, GA
1 review
Reviewed December 29, 2007

We hosted our Owen Reunion 2007 at Villas. We went to Villas to meet with Ryan Merritt to begin planning. He was always very prompt in responding to our requests as we planned for the reunion. We were so pleased with the renovations that have been completed. Our units were all so fresh and light. The pool area is very spacious and clean with an area for the little ones. The pool area has some shade throughout the day. One evening we had dinner at Villas. Other than some dropped communication. (we had notified them that all of our familyies would be at dinner at a specific time and evening), everything was handled beautifully. We had a wonderful reunion thanks in part to the Villas staff and resort. Jekyll Island is a wonderful spot to relax.

Ginger Miller
Brunswick, Georgia

Stayed June 2007
Helpful?
Thank Golden-Isles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 20, 2007

We went in June of 2007. After spending the first part of the week in an amazing condo at St. Simons island, Villas by the Sea was a disappointment. Though we had asked for non-smoking, we were given a shabby smoking condo. When we asked for a change, they complied, but it was a confusing exchange. There is no beach to play on, just an observation deck. The pool is fine with a nice kiddie pool, but in general, not a very hospitable place to stay.

  • Liked — Pool
  • Disliked — Run down accomodations
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank luligian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villas by the Sea Resort & Conference Center

Property: Villas by the Sea Resort & Conference Center
Address: 1175 N Beachview Dr, Jekyll Island, GA 31527-0704
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Jekyll Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Villas by the Sea Resort & Conference Center 3*
Number of rooms: 160
Official Description (provided by the hotel):
Villas by the Sea Resort is an enchanting oceanside resort and conference center on Jekyll Island, Georgia. AAA 3 Diamond Rating. Choose from one of our 160 spacious one, two, or three bedroom villas whch are individually decorated. ... more   less 
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Also Known As:
Villas By The Sea Hotel Jekyll Island
Villas By The Sea Resort And Conference Center
Hotel By The Sea
Resort By The Sea

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