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“Bed Bugs”

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Hampton Inn Hinesville
Ranked #4 of 12 Hotels in Hinesville
Certificate of Excellence
Crawfordsville, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Bed Bugs”
Reviewed October 26, 2012

I thought the hotel was nice until I woke up the next morning with bed bug bites! We had both good and bad experiences at this hotel. Some of the staff were very friendly while some others ... not so much.

  • Stayed October 2012, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank canvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonHinesville, Manager at Hampton Inn Hinesville, responded to this review, October 30, 2012
Dear Canvis,
I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify any pest situation that might occur. We have reviewed your comments with our staff and have addressed the situation. If you would like to discuss you stay further, please feel free to contact me directly.

Sincerely,

Mary Dorleus
Ph: 912 8774090
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 reviews from our community

Traveler rating
    209
    87
    30
    15
    12
See reviews for
129
62
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117
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
hope mills, north carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2012

This was not a good stay for me, why well the toilet kept backing up, at night I couldn't flush it, this went on for about four days. why so long everyday I was told that he was fixed, and the problem still existed, not a good health practice, so they move me to another room, and it didn,t took long to notice that the room had a foul order, the hotel staff apparently didn't know where the smell was coming from. However after a couple of nights, I suspected it to be the A/C unit. I reported my finding to the hotel manager, I had enough and decided to find another hotel. This went on for nine days.

Room Tip: look at the room first and give it a good smelling test.Also check to see if the toilet flush proper...
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank topnu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonHinesville, Manager at Hampton Inn Hinesville, responded to this review, September 20, 2012
Dear Mr. Topnu,
Thank you for sharing your experience at our hotel. Your comments and feedback is appreciated.

I can understand how exasperated you must have felt after a long day of work only to get moved to another room. The hassle of moving from one room to another, the uncomfortable sleep due the room odor is totally unacceptable.

If you would be kind enough to contact me off line I would like the opportunity to regain your trust in my hotel and The Hilton Family of hotels.


Sincerely,

Mary Dorleus
General Manager
mary.dorleus@hilton.com
Ph; 912 8774090
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hattiesburg, Mississippi
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 14, 2012

The hotel representatives at this establishment were great! They were very patient with my family and helpful in providing us with information about the area. Hotel staff members were professional and treated everyone with respect which created a friendly/inviting environment. Also, the breakfast area was clean and a staff member was often available each morning to assist when needed.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yanagirl99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonHinesville, General Manager at Hampton Inn Hinesville, responded to this review, June 21, 2012
Thank you so much for your positive comments. I'm gald you had a great experience at our hotel. We appreciate your business! Thanks for choosing Hampton!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta Ga
Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 10, 2012

This hotel is everything you'd expect from a Hampton Inn. Nothing special but very reliable. Clean, quiet, great location, easy parking.

Stayed May 2012, traveled on business
Helpful?
1 Thank jh26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Hampton Inn Hinesville, responded to this review, July 16, 2012
Dear Mr. Jh26
Thank you for taking time to review our Hampton Inn. I appreciate the feedback and recognition of our team. We are fortunate to have a great location and a very committed group of hospitality team. We look forward to see you in the near future.

Sincerely,

Mary Dorleus
General Manager
Hampton Inn Hinesville / Ft. Stewart
Ph: 912 8774090
Fax: 912 8774190
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
569 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed April 16, 2012

We stay at this hotel each time we visit Hinesville and the experience is always good.
Easy parking, access, and a good breakfast layout.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KingHuskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
105 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 8, 2011

I stay at many Hilton properties and this Hampton was super nice. I checked in on a Sunday morning an was there just one night. The hotel was clean and the staff was friendly I believe Teresa was the lady that checked me in and she was super nice. The breakfast was great the next morning and slept really good. I met the General Manager Mary the next morning and she was super nice as well. I would recommend this hotel to all my business partners. If your in Hinesville, Ga the Hampton Inn is the place you want to stay.. Awesome!!!!!

  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 26, 2011

Seriously, they have a kegerator in the lobby during happy hour (maybe 6-8pm). I've stayed at dozens of Hilton properties in the southeast and it's the only unrestricted beer giveaway I've seen. Cheers!

Availability can be spotty since traffic depends on what is going on at Fort Stewart or if fires are burning toward Waycross. I try to book at least a week in advance, otherwise the next closest Hilton property is Savannah along 95.

Stayed July 2011, traveled on business
Helpful?
2 Thank Joel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Hinesville

Property: Hampton Inn Hinesville
Address: 1148 E Oglethorpe Hwy, Hinesville, GA 31313-1206
Phone Number:
Location: United States > Georgia > Hinesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hinesville
#3 Business Hotel in Hinesville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Hinesville 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
small-town charm and great amenities.Relax in your spacious guest room at Hampton Inn Hinesville, a 60-room property located in the small town of Hinesville, 45 minutes from Savannah International Airport. Whether you’re here for business or enjoying a family vacation, you’ll get free in-room internet access, free access to the pool and fitness center, and Hampton’s free hot breakfast with our signature waffles and oatmeal. Take advantage of the hotel’s excellent location within a short distance of downtown Savannah, where cobbled streets and quaint antique shops emphasize the peaceful atmosphere of the town.Recline on your clean and fresh Hampton bed®, available as one king-sized or two queens, and watch premium and cable channels on your 32-inch flat-screen HD TV. Catch up on work at the large desk, or use the portable lap desk and work from the comfort of the easy chair. Stay connected with free high-speed internet access and a fully equipped business center. ... more   less 
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Also Known As:
Hinesville Hampton Inn

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