Krista, at the front desk, made all of the arrangements for us. When we discovered a strange odor in our suite, Krista did everything she could do to try to fix the problem and fairly adjusted our rate to compensate for the strange aroma. This is a perfect location in Helen. We were "protected" from most of the noise of Oktoberfest yet could walk to almost all of the restaurants, shops, etc. The setting is idyllic with loads of trees and a babbling brook running behind the property. My only concern would be the inconsistency of the breakfast offerings but I was assured that this would soon be corrected. This is a great hotel. Its staff and accommodations were first rate. Krista (along with Diane and Mark and all of the housekeeping staff) should be commended for their true attention to guests. Would recommend this establishment unconditionally.
- Official Description (provided by the hotel):
- Located in the Alpine-themed village of Helen, Hampton Inn Helen offers in-room WiFi, an indoor pool, business center, fitness room, and free hot breakfast. Balcony rooms and suites are available. ... more less
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- Also Known As:
- Hampton Inn Helen Hotel Helen
- Helen Hampton Inn