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SureStay Hotel by Best Western Helen Downtown
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Reviews (612)
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All reviewsroom was cleanheated poolwithin walking distancestaff was very friendlyshops and restaurantsin townget awaymotelgafesthallerates
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Reviewed November 27, 2012

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
MEANSVILLE
11
Reviewed November 21, 2012

I had a really good stay at the hote. I arrived earlier than check in time and the staff was very friendly and accomodating and found me a nice room that they already had available instead of making me wait. The room was nice and clean. I enjoyed my stay and reccommend the hotel.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 5, 2012

The location is great but the rooms are terrible. I can handle any room as long as it is clean; however, these rooms simply could not be clean when several decades of wear are on every part of the room. The mattress literally caved in the middle. The walls were so thin we heard our neighbors' television all night long and then their hairdryer woke up us in the morning. The light in the bathroom was broken and the broken cover was set up on the side of the tub when we arrived. This hotel needs a desperate face lift.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Rocinante_Rider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Stay at Super 8 Helen was great. Very affordable and comfortable stay close to town. The staff was very friendly and willing to give information about events going on in town during my stay. The breakfast had a great variety and I was very impressed.

  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank angeleenmc6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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