Booked hotel online. The pictures looked great. When we checked in we paid in cash in advance. Went to our room. I opened the door and was greeted with the smell of a wet dog and stale urine. Turning on the lights the first thing that I saw was an old loveseat with torn cushions, a floor that had not been vacuumed in quite a while. The room had not been upgraded for some time, the furniture was in bad repair and the curtains were poorly hung. The a/c worked great!
As we got ready for sleep we started to smell something really bad in the air. I went out onto the walkway and was over come by the smell of a burning grilled cheese. Someone in a downstairs room was cooking. Even though we were upset with our accommodation we were determined to have a good time. Morning could not come fast enough for us.
We left the room early in the morning, went sight-seeing, shopping and had breakfast and lunch. Came back to the room to use the bathroom and freshen up about 2:00pm. Housekeeping was still in the room. so we went for a drive to give them some time to finish. We came back 45 minutes later. Using the staircase at the end of the building our since of smell was overcome by the stink of curry soup wafting from the room in front of the staircase. In that room was where the housekeeping employees lived. They cooked in their room and made it very unpleasant for us at their meal times.
Returning to our room it had been "straighten-up". No new bed linens and the towels were just refolded. The shower was still wet from our morning shower, it had not been wiped down.
We made the best out of our stay but will not ever return!
Oh yeah, after we returned home we saw that the hotel had charged our card for the 2 day stay even-though we had paid cash. I was told that they would reimburse my account within 3 to 5 business days.
I would have felt better if I had stayed in my car and washed myself in the river. Not worth it by a long shot!!
- Official Description (provided by the hotel):
- Americas Best Value Inn Helen offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, a 24-hour front desk, free coffee in lobby, free deluxe continental breakfast, a seasonal outdoor pool (open May to September) and free Wi-Fi in all guest rooms. Our guest rooms include mini-fridge, coffeemaker, hairdryer, 40 inch flat panel cable TV, HBO, and alarm clock radio. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For your convenience our hotel offers both smoking and non-smoking rooms. Sorry, no pets allowed. We are located on Main Street, and are near attractions such as Scenic Helicopter Tours, Helen Arts and Heritage Center and Charlemagne's Kingdom. Americas Best Value Inn Helen is your best choice within "The Georgia Alpine Village". We offer ideal accommodations and location whether you are in town for business, music or food festivals, sightseeing, or simply passing through on your way to Atlanta or Knoxville, TN. At Americas Best Value Inn Helen our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Helen, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Days Inn Helen Hotel Helen
- Helen Days Inn