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“Great” 4 of 5 bubbles
Review of Baymont Inn & Suites Helen

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Baymont Inn & Suites Helen
Ranked #7 of 18 Hotels in Helen
Charlotte nc
1 review
“Great”
4 of 5 bubbles Reviewed November 13, 2013

Thanks to the work of Carolyn Daniel, our group of 234 people had a delightful stay at BW at Helen. Every detail was addressed and any problem was solved immediately. It was very refreshing to discover that a small hotel had the personnel to handle a large group such as ours.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank D-and-Gand-J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western H, Guest Relations Manager at Baymont Inn & Suites Helen, responded to this review, February 15, 2014
I love hearing that our staff does such a wonderful job. We were so happy to meet all of you and hope to see you soon!

Chelsea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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556 reviews from our community

Traveler rating
    286
    158
    73
    29
    10
See reviews for
157
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Jasper, ga
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

Clean room, nice beds and great staff! Close to town - so we walked most of the time. The breakfast was catered by one of the local restaurants. We would definitely stay there again. The price was good for the quality of the rooms.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank sandraselling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western H, Guest Relations Manager at Baymont Inn & Suites Helen, responded to this review, January 11, 2014
Sandra,
We take pride in having a nice, clean hotel. We are glad you were able to enjoy our breakfast from Ma Gooches, they are wonderful. Thank you for choosing Best Western for your stay while you were in Helen. We hope to see you again soon!

Chelsea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed November 9, 2013 via mobile

My husband and I visited Helen back in 2010 and loved it, so we came back for our wedding anniversary in October 2013. The hotel staff was amazingly friendly and made us feel very welcome. The smell of cinnamon wafted through our hallway and was very nice, not overpowering. We loved the little balcony/porch attached to our room. The only "gripe" I would have would be that when we made the reservations we asked in the special request section for any small romantic touches they could add to help us celebrate (i.e. a note saying Happy Anniversary or the like in our room) and none materialized. Still, we enjoyed the hotel and would definitely stay here again.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank exarkkun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tifton, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 8, 2013

Little older motel BUT the service and atmosphere were wonderful. Great staff who were always ready to help with any needs you had or give directions or just assist you with any problem you may have. Would definitely stay there again. I love Best Western motels anywhere.

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Gayle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodruff, South Carolina
2 reviews
5 of 5 bubbles Reviewed November 5, 2013

My husband and I took a mini vacation to Helen, we booked a regular room but when we checked in our room had been upgraded to a suite and we were pleasantly surprised. The suite was way more than we expected. The hotel staff was very helpful and went above and beyond to make our short stay very enjoyable.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiram, GA
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed November 4, 2013

The rooms were clean, and the free breakfast was good. The champagne tub was nice and roomy, however as a man that is over six foot tall, I'm used to ducking down to wash my hair in hotel showers but this one was ridiculous I had to duck down to wash under my arms. This hotel is nice and clean, but nothing fantastic. If you want to stay here, then you can be sure that it is not crawling with bugs or facilities that are falling apart.

Room Tip: Look for the Champagne tub or Jacuzzi room if available.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Seth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anderson, South Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

I had requested a handicap accessible room since my mother was with my sister and me. It was very nice. The Night clerk, Jenn, was very pleasant and helpful, which made our registration very easy. Jenn was very polite and assisted us regarding restaurants for take out since it would be so much easier with my mother. Only complaint were the fruit flies.....we were in room 103. Hotel very close to downtown. All in all, I'd definitely stay there again.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Grandmana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western H, Front Desk/Sales and Service at Baymont Inn & Suites Helen, responded to this review, November 2, 2013
Hi Sara!

Thank you so much for your kind words. I enjoyed getting to know you and your mother. Thank you also for my Mexican dinner; it was delicious!
As for the fruit flies, I am so sorry they bothered you! They can certainly be quite obnoxious. The good news is......we finally found something that supposedly will keep them away. The bad news is we found this miracle product about 2 weeks before they freeze to death anyway!!!
I hope that you will come back and see us soon!

Jenn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Helen

Property: Baymont Inn & Suites Helen
Address: 8220 S Main St, Helen, GA 30545-3649
Phone Number:
Location: United States > Georgia > Helen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Helen
#6 Romantic Hotel in Helen
#6 Family Hotel in Helen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Helen 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Riverpark Inn And Conference Center Alpine Helen
Best Western Plus Riverpark Inn & Conference Center Alpine Helen Hotel Helen
Best Western Helen
Helen Best Western

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