We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Stay away from 1st floor”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Baymont Inn & Suites Helen
Ranked #7 of 18 Hotels in Helen
ga
1 review
“Stay away from 1st floor”
2 of 5 bubbles Reviewed December 9, 2012

Just stayed here overnight. Was on 1st floor. We heard every footstep & voices overhead from 2nd floor. The floor were very squeaky and incredibly annoying.The next door neighbors voices on 1st floor were heard, too. Walls seem paper thin. Breakfast fairly decent overall, but gravy thin with no real substance, micro & fridge in rooms are nice. Have to pay in advance for room safe you may not use but you get a refund at checkout, if not used.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mysteryname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

571 reviews from our community

Traveler rating
    292
    160
    78
    30
    11
See reviews for
163
232
24
32
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
HAWKINSVILLE, GA
1 review
5 of 5 bubbles Reviewed November 28, 2012

My husband and I spent 3 nights at this hotel. The staff was GREAT; super friendly, very helpful & very accomodating. Our room was lovely, clean and very comfortable. The view from our balcony was also nice; I liked being right across from the park. The breakfast was good every morning and the staff also fed us Thanksgiving night. I will definately book here again.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank SUSAN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellijay, Georgia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 18, 2012

This property is very clean and the rooms are really nice for the cost. The rooms have coffee, microware and fridge. The mattress was the most comfortable I've ever slept on! The hotel is not new but looks like it's had a recent remodel. The lobby is very nice with a fireplace that was always going. They have a nice breakfast that's included and throughout the day there are cookies and in the evening they even had hot cider. I was there for an annual conference and will definately stay again next year.

Room Tip: They have suites which face the park and the river. These rooms have balconies and entrance from an...
See more room tips
  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annonline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Georgia
1 review
4 of 5 bubbles Reviewed November 5, 2012

Great vacation! My first time going. Helen is a beautiful little town. Our hotel was in the middle of the town, so we could enjoy the atmosphere and got in some walking. Hotel was very clean and the staff was awesome!! German food was a new experience. The pictures of Helen didn't do it enough justice-I'll def go again!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haley A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeview, Alabama, United States
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed October 31, 2012

The location and breakfast are great. That might be the only good thing I have to say about this hotel.
We reserved the king bed, jacuzzi, fireplace, balcony with view of the mountains suite. Immediately upon check in to our room, we discover the bathroom had not been cleaned, i.e., hair on the floor, dirty water and paper from soap wrappers in the drain, etc. After unpacking, we went to the front desk on our way to explore town to tell the woman at the front desk. I asked that our bathroom be cleaned. She asked what part of it? I told her about the shower and floor, but why not just clean to whole thing?! When we returned several hours later, the floor had been sprayed with some cleaner that made it sticky, but that was it. The soap wrappers and dirty water still in the shower. Yuck. We NEVER used the shower once on the trip. I admit I am a neat freak, but at least clean the bathrooms!!

The Jacuzzi was in the main room, and it was fine. A little small for two people and some of the jets didn't work, but overall it was okay.

The fireplace is a built in to the wall. It has a timer above the bed. The timer ticks very loudly while the fireplace is on. VERY loudly like a bomb is going off above your head. Same with the heater in the bathroom.

The "balcony" on this first floor room overlooks a parking lot, a road, another parking lot, and then trees past that. Hardly a "mountain view." We couldn't sit out there because of people coming and going in their cars and walking through the parking lot, so don't let the "balcony with mountain view" be the reason you reserve this hotel.

The breakfast was the same every day: sausage patties, gravy, scrambled eggs, and biscuits. Cold cereals, pre-packaged muffins and danishes, and oatmeal packets were available. On the last day, the eggs were cold.

I would not recommend this hotel to anyone I know, and I will not stay here again. Perhaps if the bathroom had been cleaned, I would feel differently.

Room Tip: Do not expect a mountain-view balcony. All the "balconies" overlook a parking lot, road an...
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Holly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
225 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed October 26, 2012

As you check in the free cookies are the beggining of a great visit.the food bar in the llobby is also offering juice and coffee allday.we went for octobafest and found this to be a great central location in town.the staff was friendly and the hotel was clean. we enjoyed our stay.The morning hot breakfast was great and included cereal and pastries also .I enjoyes the bisquet and hot gravey.we took a wrapped pastry to snack on.room had a refiirator and microwave.!!

Room Tip: only stay on groud levvl near lobby since lobby is prettywith big stone fire place.Big Daddy retaur...
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rebelwebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cartersville, Georgia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 23, 2012

We had a suite. It was quite comfortable, clean and more up to date than I had expected. The fireplace was a nice touch. Since I eat cereal, fruit and yogurt for breakfast, I cannot comment on cooked breakfast items. Cookies at the front desk were great. It's a comfortable walk to the heart of the activies.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jerri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Helen hotels
0.1 mi away
Country Inn & Suites By Carlson, Helen
0.6 mi away
Hampton Inn Helen
Hampton Inn Helen
#2 of 18 in Helen
4.0 of 5 bubbles 835 reviews
0.1 mi away
Holiday Inn Express Helen
Show Prices
Show Prices
Show Prices
0.6 mi away
Heidi Motel
Heidi Motel
#6 of 18 in Helen
4.5 of 5 bubbles 324 reviews
0.1 mi away
Red Roof Inn Helen
Red Roof Inn Helen
#9 of 18 in Helen
4.0 of 5 bubbles 54 reviews
0.6 mi away
Quality Inn Helen
Quality Inn Helen
#11 of 18 in Helen
4.0 of 5 bubbles 269 reviews
Show Prices
Show Prices
Show Prices

Been to Baymont Inn & Suites Helen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baymont Inn & Suites Helen

Property: Baymont Inn & Suites Helen
Address: 8220 S Main St, Helen, GA 30545-3649
Phone Number:
Location: United States > Georgia > Helen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Helen
#6 Romantic Hotel in Helen
#6 Family Hotel in Helen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Baymont Inn & Suites Helen 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Expedia, Orbitz, Hotwire, Priceline, Travelocity, Best Western, Hotels.com, TripOnline SA, Cancelon, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Baymont Inn & Suites Helen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Riverpark Inn And Conference Center Alpine Helen
Best Western Plus Riverpark Inn & Conference Center Alpine Helen Hotel Helen
Best Western Helen
Helen Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing