The worst hotel I have ever stayed in. Bugs and roaches, sticky furninture and carpet, beds as hard as floors, grimy handprints on the walls. Had we not been totally exhausted at check in we would have found another hotel. Fruitflies flittering everywhere, roach crawling across the table the morning we checked out, tv was 19 inch poor reception and remote could only be used while holding the batteries in place. The room was a no smoking room but all the staff walks around with a cigarette in their mouth and the smell wafts into the rooms. Wouldn't let my daughter in the icky pool. Looking for a beautiful riverview and ability to walk into the river, all we saw were thousands of people tubing, gating blocking entrance into river and trash everywhere. This place may have been #1 in 1977 but for 2011 it needs to be condemned. Tried to make a formal complaint to the desk who just shrugged it off as 'oh well.'
- Official Description (provided by the hotel):
- American owned and Army family operated for over 38 years…Whether you’re looking for a family vacation place, meeting space or a party venue, The Helendorf is ideal. Our 99 lodging rooms and multiple meeting facilities have hosted everything from weddings and reunions, to mountain bike clubs and sports car rallies, to groups of all kinds. Even your pets have a place here! Celebrating its thirty-eighth year as a mountain community hotel with a Bavarian flourish, the Helendorf offers access to a wide array of attractions — ranging from Native American burial sites, to wineries, to 200+ specialty and import shops offering everything from candle making to cuckoo clocks. ... more less
- Reservation Options:
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- Also Known As:
- Helendorf River Hotel Helen
- Helendorf River Inn