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“Worst at dealing with problems...”

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Residence Inn Atlanta Airport North/Virginia Avenue
Ranked #3 of 5 Hotels in Hapeville
Reviewed July 10, 2013

The first night at this hotel we experienced excessive noise from the common areas but as it was our first night, were willing to let it go. Tonight, the second night, it is way worse and as we have an early flight and two young kids trying to sleep, I am beyond my wits having spent the last hour fighting with the front desk to get them to deal with it. I was informed during the first call they had moved the group to this area following earlier complaints. Clearly they have no intention of dealing with the problem and instead feel it is ok to pass it to other guests. I would not stay here if you are looking for a family friendly hotel unless your family happens to be a pride of screaming tree monkeys and are willing to endure a level of customer service the lows of which I have never seen in my 30 years covering travel journalism!!,

Room Tip: Best tip - stay somewhere else... Anywhere else... I suggest under the overpass of the nearby I-85...
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  • Stayed: July 2013, traveled with family
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3  Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 - 111 of 168 reviews

Reviewed June 22, 2013

Full time business traveler: This residence inn is the semi spread out, semi apartment style type. The condition of the buildings themselves are very good. They are a collection of 2 story buildings, with I believe 4 rooms per floor, tightly located together (I'd say maybe 20 buildings). It is located right next to a Courtyard. It is not within walking distance of anything, The location is a bit odd, very close to a neighborhood yet sits in a sorta of light industrial area. But the actual grounds of the hotel itself are nice and made me feel welcome.
Front desk, lobby, breakfast area were in very nice condition. Staff was very pleasant and professional. Pull up to the lobby in your car, check in, then drive to your building.
I had a second floor room (which i prefer). There is not an elevator so be aware of this.
The rooms themselves are in fantastic condition. Very roomy. Decor is very nice. Couch is comfortable, bed is very comfortable, lots of work space, very good audio/video, full kitchen, great heating/cooling, bathroom is roomy with lots of hot water/pressure.
This is a great hotel for the type it is. If you want the traidittional full service hotel while wtaying near the airport, this is not for you. If you want a residence inn type room (suite, roomy, kitchen, open) I STRONGLY recommend it.

Stayed: June 2013, traveled on business
Thank All-Fifty-2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

Rooms were very nice. Breakfast wasn't all that great. The first day of my stay they set out real dishes. Each day after we only had paper plates and plastic forks, knives, spoons. Never any bacon. Only sausage each day. Not good at all.

  • Stayed: May 2013, traveled on business
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Thank jrae55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

Great stay (this was the 2nd time I stayed in this hotel). The rooms are clean, very spacious (in-line with Residence Inn expectations), and the sleep quality is great. Both the times, I have stayed in 1 bedroom suite and the am extremely satisfied. The place is close to airport (with shuttle every 15 mins) and is also close to bunch of restaurants. Very convenient. I will certainly stay here again.

Room Tip: If you have large pieces of luggage, ask for lower floors. Most buildings do not have elevators and...
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  • Stayed: June 2013, traveled on business
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2  Thank SameerSoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

Stayed here with a group before departing to Cancun; rooms are good for $ and the location is great for getting to the International Terminal. The rooms are very clean and the beds are comfortable. If you are in the two bedroom suites you only get to park one car.

Room Tip: You only get one parking spot paid for even if you are staying in a two room suite.
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  • Stayed: June 2013, traveled with friends
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Thank staffman81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

Great stay. Clean, close to everything no complaints at all. The hotel was in close proximity to the airport. They also have a shuttle that goes to the airport every 15 minutes from the hotel....Also very quiet except for the birds in the early morning. I remedied this with ear plugs. would certainly stay again.

  • Stayed: May 2013, traveled on business
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Thank Prettegrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

What a great find with airport shuttle, spotless rooms and public areas, comp breakfast truly delicious......yet what made this place exceptional is the PEOPLE! Everyone to late at night and early morning demonstrated a caring, passionate commitment to taking care of the guests! I would go back again and again!

Room Tip: I would bet they are all fabulous!
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  • Stayed: May 2013, traveled solo
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Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Atlanta Airport North/Virginia Avenue

Address: 3401 International Boulevard, Hapeville, GA 30354-1321
Phone Number:
Location: United States > Georgia > Hapeville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Hapeville
Price Range: $162 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Atlanta Airport North/Virginia Avenue 3*
Number of rooms: 126
Official Description (provided by the hotel):
Our spacious suites feature separate areas for sleeping, working and eating with fully equipped kitchens and comfortable bedding. Guests can take advantage of our complimentary airport shuttle, fitness room and outdoor pool. ... more   less 
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Also Known As:
Residence Inn Atlanta Airport North/Virginia Avenue Hotel Hapeville
Residence Inn Hapeville
Hapeville Residence Inn

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