Jodi was who checked us in. She was rude. She was texting upon arrival and we felt as if we had interrupted her from texting. We came in on Christmas day and stayed the weekend. There was one or two cars in the parking lot. She would not upgrade us when we requested since we were priority club members. She told us that we booked third party and that we already got a low rate.
She put us in a handicap room. We are not handicap. Our faucet leaked in our room making a sound all night. The door would not lock (we found out the next morning just by chance of checking to make sure our door was secure. Notified Jodi and she kept trying to call the off site maintenance man. We just wanted to change rooms. She said she could not do it because we had booked through a third party.
When I called Guest Relations she put us in another room...a smaller one and cut us off quick when we asked to have two keys after guest relations called her. The new room we had to pull up on the door handle to open the door.. and the door looked like it was not level. I bet a good robber could have pryed into our room.
The hotel over all is going down hill with patch work here and there to save money. The pool they advertise as the only indoor pool around.... it has slim around the tile... broken tiles... one jet working in the hot tub... wallpaper coming free from the wall... dead insects on the floor... handicap lift broken and rusted... exposed electrical plugs coming free from the inner wall. The hot tub concrete floor is a brownish color. Look at the pictures to see what I am talking about.
- Official Description (provided by the hotel):
- The Country Inn & Suites Griffin is an interior corridor hotel that features an indoor pool, sauna spa and fitness center. 6 miles from Atlanta Motor Speedway, Richard Petty Driving Experience, Buck Baker Racing School and Speedtech Racing School ... more less
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- Also Known As:
- Holiday Inn Express Griffin Hotel Griffin
- Holiday Inn Griffin