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“Air conditioner performed poorly” 3 of 5 stars
Review of Hampton Inn Gainesville

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Hampton Inn Gainesville
Ranked #2 of 13 Hotels in Gainesville
Certificate of Excellence
Montgomery, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Air conditioner performed poorly”
3 of 5 stars Reviewed July 14, 2013

The hotel was slightly older than most I have stayed in, but very nice and clean. The staff was very friendly and efficient. The air conditioner would only operate for 4-5 minutes before cycling off for a period of time, even though the thermostat was set to the coldest setting. The tub drain was slow, and water accumulated during my shower.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Dwight L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rinap586, General Manager at Hampton Inn Gainesville, responded to this review, July 22, 2013
Thank you for your comments on Trip Advisor of Hampton Inn, Gainesville, GA. We sincerely apologize for the inconveniences you experienced while staying with us. We will be sure to address all issues mentioned. We hope to have another chance to provide a great stay for you in the future. Thank you again for your review.

Rina Patel
General Manager
Hampton Inn
Gainesville, GA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

233 reviews from our community

Traveler rating
    111
    58
    37
    16
    11
See reviews for
82
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fort Myers, United States
2 reviews
5 of 5 stars Reviewed July 12, 2013

The hotel appeared to be fairly new, well kept and attractive. It was nice to be able to walk into a pleasant surrounding. We were visiting long lost friends that we hadn't seen in over 40 years so this was very convenient . Nice to be able to rely on Hampton, for the most part.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rinap586, General Manager at Hampton Inn Gainesville, responded to this review, July 22, 2013
Thank you for your critique on Trip Advisor of the Hampton Inn, Gainesville, GA. At the Hampton Inn Gainesville, we strive to make our guests feel at home with a warm hearty welcome upon arrival, fresh clean guest rooms and always provide you the service that will make you want to return in the future. We look forward to your return to the Hampton Inn, Gainesville, GA.

Rina Patel
General Manager
Hampton Inn
Gainesville, GA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 6, 2013

I am surprised that Hilton doesn't revoke the license from this property. I have stayed at a few Hampton Inns and have become accustomed to a very nice level of comfort and service at this price point.
This hotel doesn't feel like Hampton Inn, aside from branded signs...front desk staff took few minutes to arrive when we were checking in, then said "yeah just drive around and find a spot...room is there", with a face like he wanted to get back to sleeping.

As others have said, the hotel's backlot is adjacent to a shady neighborhood, and doesn't feel too safe.

Room doesn't feel like a clean, corporate, home-away from home I have come to expect from Hampton Inn. ALthough I asked for a smoke free room, there is a slight smoke smell throughout, possibly because the room is close to the back exit, where people smoke. You can hear toilet being flashed in the room upstairs. Even the beds are not as comfortable as my previous stays at different properties. Everything is at least one grade down (faucet, toilet, TV, even art on the wall and lamps), and thus should not be a Hampton Inn property.

I used points to pay for the night, but even at 10000 points, this is a disappointment. I recommend stay elsewhere. I hope my Hampton Inn experience continues to be as it was prior to this hotel...this one kinda ruins it for me.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank arkafon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rinap586, General Manager at Hampton Inn Gainesville, responded to this review, July 22, 2013
Thank you for your comments on Trip Advisor of Hampton Inn, Gainesville, GA. We sincerely apologize for the inconveniences you experienced while staying with us. We will be sure to address all issues mentioned. We hope to have another chance to provide a great stay for you in the future. Thank you again for your review.

Rina Patel
General Manager
Hampton Inn
Gainesville, GA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Miami, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 26, 2013

We stayed at the Gainesville, GA Hampton Inn so that we could be close to the Georgia Mountains. We camped out for two nights and could not wait to get back to the same Hampton Inn to sleep comfortably and get clean. The breakfast was great, too.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Bridget W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rinap586, General Manager at Hampton Inn Gainesville, responded to this review, July 22, 2013
Thank you for your critique on Trip Advisor of the Hampton Inn, Gainesville, GA. At the Hampton Inn Gainesville, we strive to make our guests feel at home with a warm hearty welcome upon arrival, fresh clean guest rooms and always provide you the service that will make you want to return in the future. We look forward to your return to the Hampton Inn, Gainesville, GA.

Rina Patel
General Manager
Hampton Inn
Gainesville, GA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
atlanta
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 23, 2013

My Wife and I were traveling to a wedding and we didn't want to drive home the same night so we decided to use points and stay here for 1 night.

Check in was very quick and the clerk mentioned our status with Hilton and gave us extra snacks.(nice touch) We were giving a King Size room that included a desk and lounge chair. While the room is decent it needs to be updated. Small scratches on the desk, floor, bathroom walls etc. I would still stay here again in I am in town and needed somewhere to stay. The whole hotel could use a face lift.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank jamton34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rinap586, General Manager at Hampton Inn Gainesville, responded to this review, July 22, 2013
Thank you for your critique on Trip Advisor of the Hampton Inn, Gainesville, GA. At the Hampton Inn Gainesville, we strive to make our guests feel at home with a warm hearty welcome upon arrival, fresh clean guest rooms and always provide you the service that will make you want to return in the future. We look forward to your return to the Hampton Inn, Gainesville, GA.

Rina Patel
General Manager
Hampton Inn
Gainesville, GA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murphy, North Carolina
Level Contributor
135 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed June 16, 2013

Convenient hotel to Northeast Regional Hospital. Hotel staff very kind and attentive to guests. Breakfast was lovely for my husband who was staying there while I was in the hospital. Thanks Hampton for offering smoking rooms! When your wife is having brain surgery you need a room to de-stress in. Job well done!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank dcmou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rinap586, General Manager at Hampton Inn Gainesville, responded to this review, July 22, 2013
Thank you for your critique on Trip Advisor of the Hampton Inn, Gainesville, GA. At the Hampton Inn Gainesville, we strive to make our guests feel at home with a warm hearty welcome upon arrival, fresh clean guest rooms and always provide you the service that will make you want to return in the future. We look forward to your return to the Hampton Inn, Gainesville, GA.

Rina Patel
General Manager
Hampton Inn
Gainesville, GA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumberland, United States
1 review
5 of 5 stars Reviewed June 3, 2013

Great friendly staff and very clean room. I will definitely stay here again. The staff was very friendly and if you are traveling in this area with bikes, you should stay here! They held the doors and made sure the bikes would fit in the room. Even gave me extra towels to wipe them down. A+++++++

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Daniel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rinap586, General Manager at Hampton Inn Gainesville, responded to this review, August 14, 2013
Thank you for your critique on Trip Advisor of the Hampton Inn, Gainesville, GA. At the Hampton Inn Gainesville, we strive to make our guests feel at home with a warm hearty welcome upon arrival, fresh clean guest rooms and always provide you the service that will make you want to return in the future. We look forward to your return to the Hampton Inn, Gainesville, GA.

Rina Patel
General Manager
Hampton Inn
Gainesville, GA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Gainesville

Property: Hampton Inn Gainesville
Address: 450 Jesse Jewell Pkwy SW, Gainesville, GA 30501-4204
Phone Number:
Location: United States > Georgia > Gainesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Gainesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Gainesville 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Hampton Inn Gainesville, located in the heart of Gainesville, GA, is within walking distance to the Georgia Mountains Convention Center. The hotel offers a range of amenities from free internet and free hot breakfast to a fitness center and an outdoor pool. ... more   less 
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Also Known As:
Hampton Inn Gainesville Hotel Gainesville
Gainesville Hampton Inn

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