This hotel is the worst hotel I have ever been in my 44 years of my life. First, the cigarette stench of the non-smoking rooms is as bad as the smoking rooms. Second, after being checked in and unloaded all my suitcases, walked into the bathroom and noticed dirty rags (towels) in the tub. Called the reception desk to inform them, which was 15 minutes after I checked in, to come in and check it out for themselves and they refused to come into the room because she was on a shift change. She offered me another room, but we were so frustrated that we were no longer wishing to stay at the hotel, due to its cleanliness. I asked a refund, but I was refused a refund, because it had been more than 10 minutes since we had checked it. Thankfully, I paid with a credit card, and the credit company refund me the money for being a great customer. I was on a business trip from FL to MA and then to GA. In MA I stayed at the Andover Marriott Residence Inn for 40 days, but it was nothing like this Country Hearth Inn. If you like good service, clean rooms, non-smoking rooms, and a courteous staff, do not choose this hotel at all, you will regret it for the rest of you life.
- Official Description (provided by the hotel):
- Country Hearth Inns & Suites Gainesville wants to help you feel at home as much as possible when you're on the road. Experience a warm, inviting, and family-oriented lodging choice at a reasonable price. With your stay, enjoy a complimentary "InnCredible" continental breakfast, free high-speed wireless internet, and over 80 cable channels including HBO. At Country Hearth Inns & Suites – Expect More. Get More™.Under New Mgt ... more less
- Reservation Options:
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- Also Known As:
- Gainesville Ramada
- Ramada Gainesville