My husband and I stopped here on our way back north. Having never stayed in a Country Hearth Inn, we thought we'd give it a try. I asked to see a room before registering. I gave it a quick once over and thought it would be alright. It looked newly painted, had nice pictures, and the vanity in the bathroom was relatively new. My big mistake was not checking the bed. After registering, we carried two bags into the room. My husband spotted a big stain on the bedspread immediately. Upon turning it down, we saw multiple hairs on the sheets! Gross! We checked things a little further and discovered that the whole room was pretty filthy. We returned to the office, asked to have our money back, and were told that if we were in the room more than 10 minutes there would be no refunds. We were probably in there for 11 minutes. The manager was not there so there was no one to talk to about the situation. There was no way we were staying so we just said we'd call corporate headquarters and tell them about our experience. LSS, no one and I mean no one cares. We made several calls, emailed, and even faxed a copy of our receipt to headquarters. No results. We will never see a refund, but we will tell everyone we know to stay away from Country Hearth Inns.
- Official Description (provided by the hotel):
- Country Hearth Inns & Suites Gainesville wants to help you feel at home as much as possible when you're on the road. Experience a warm, inviting, and family-oriented lodging choice at a reasonable price. With your stay, enjoy a complimentary "InnCredible" continental breakfast, free high-speed wireless internet, and over 80 cable channels including HBO. At Country Hearth Inns & Suites – Expect More. Get More™.Under New Mgt ... more less
- Reservation Options:
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- Also Known As:
- Gainesville Ramada
- Ramada Gainesville