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“Worn out”

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Holiday Inn Express Fayetteville
Ranked #2 of 2 Hotels in Fayetteville
Huntsville, Alabama
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Worn out”
Reviewed June 20, 2014 via mobile

This hotel is really showing its age. We've stayed here from time to time while visiting family but this overnight may be our last. The desk person was very pleasant and the bedding has been upgraded. The breakfast was standard but satisfactory. However, the room carpets are old, the chair and sofa were dirty. Also, on this warm Georgia night, the lobby doors were open to the parking lot and there was no airconditiong.

Stayed June 2014, traveled as a couple
Helpful?
Thank thistlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review, August 11, 2014
Thank you for staying with us here at the Holiday Inn Express - Fayetteville, Georgia and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.
DOS - Judy Wright
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81 reviews from our community

Traveler rating
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    14
    7
    6
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25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington, United States
Level 6 Contributor
233 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed May 12, 2014

This motel is an outstanding place to stay; the staff was extremely helpful and friendly. They even allowed us a late check-out so we could change our clothes after attending Easter Services. The room was very clean, the breakfast fresh and very adequate for the price paid.

We would definitely stay here again if in the area.

Room Tip: Away from the highway would be the most quiet.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review, May 21, 2014
Thank you Karen M for staying with us here at the Holiday Inn Express Fayetteville, I will share with the TEAM of your experience at our location, we are happy that you enjoyed your stay and would love for you to return again!
Judy Wright
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2014

My family travelled from Sydney, Australia to Georgia, USA to attend my son's wedding. We stayed at the Holiday Inn Express @ Fayetteville, Georgia and we sure had the best meals and hospitality extended to us everyday at the hotel. Judy and her dedicated team of staff provided us the southern hospitality, friendly service and warmth, The hotel is rather dated, but very comfortable, close to many shopping and eating places. Ms Mae at the helm of breakfast (included free in your bookings) every morning made our stay very satisfying. If you're looking for homely treatment and comfortable accommodation without bursting the budget, HIE in Fayatteville is your best bet in that part of Georgia.

Room Tip: There are adjoining rooms with entry access to each other that you could book for families who want...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elviefon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review, April 29, 2014
Hello Elviefon

I want to Thank You for taking the time to review the Holiday Inn Express Fayetteville, Georgia, first let me say I am glad you made it home safely! It was truly a pleasure serving you and your family during the special event! A wedding always brings the family together, hopefully you will get an opportunity to visit again.
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Atlanta, Georgia
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 11, 2014 via mobile

Me and the family stayed here for a week. I wanted to check out immediately upon arrival after seeing my room but we were tired and decided to stay. Once I entered the room I had trouble closing the door and getting the door to lock. The wind could push this door open. After slamming it the door seemed shut. The lock didnt work though! This place looked old and depression. The bathroom was tiny and the shower pipes made loud noises while using. The sink was clogged and there was a leak behind the toliet. Tile was missing a long the baseboard and they just propped it back up basically leaning it against the wall......lol smh. Breakfast was a waste. I read reviews the breakfast was good...Not!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HighRoller26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santu P, General Manager at Holiday Inn Express Fayetteville, responded to this review, February 19, 2014
Thank you for taking the time to review our location, as we use your comments to improve our guest experience, we are sorry we did not meet your expectations. Please be assured this has been brought to managements attention and we are addressing your concerns. If you would like speak to someone directly about your issues I would like to hear from you 770-461-5600 or email: hiexpressfayetteville@yahoo.com.
I do hope you understand this is not standard practice at our location, or any Holiday Inn Express, and you will give us an opportunity in the future.
Judy Wright DOS
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Atlanta, Georgia
Level 5 Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 25, 2014

Love the history of this property. It offers a charming location on the square. Ask for a room facing the square. You can walk to the Tavern. Easy access. Great breakfast in the am. The staff have all been willing to help and attend to any question or extra need. We have stayed at this property a total of about 5 weeks over the past year and a half. It is close to the hospital and hospice. They even gave us a special rate for staying for those reasons. For the need, it was comfortable and we needed to bring our 6 lb dog. It is looking a bit dated - even though carpet was recently replaced. Due to location - probably high volume use. Very clean and staff will do their best to make you feel welcome

Room Tip: Rooms facing the court square offer a nice view of the historic courthouse
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oscarsmama45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review, February 5, 2014
Hello Oscarsmama45,
Thank you for your review, we apprecaite your taking the time to keeping us informed of what our guest are saying about us and our property, we use what the guest are saying to make improvements, and thank you for your feed back.
Judy Wright
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tupelo, Mississippi
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 11, 2014

Excellent stay. No issues with the room. Housekeeping was great. my 5 year old son loved the pancakes as well as sausage links. of course im the omelet guy. will definitely stay again. hopefully the summer so we can take advantage of the pool.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baymontinntupelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santu P, Director of Sales at Holiday Inn Express Fayetteville, responded to this review, January 14, 2014
Thank you for taking the time to share your comments with Tripadvisor regarding your stay with us at Holiday Inn Express - Fayetteville, GA. We are always very happy when a guest comments about the wonderful service they have received. We value you as our guest and look forward to your Summer visit!

Judy Wright DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 6, 2013

The staff was very helpful and friendly. We wish to express a special thanks to Desk Clerk Judy. We needed directions around the area. Judy provided excellent directions and always with a smile and patients. I will definitely stay at the Holiday Inn Express on my next visit to Fayetteville, Ga. The unique design of the hotel was also well done.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jewell R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santu P, General Manager at Holiday Inn Express Fayetteville, responded to this review, November 17, 2013
We are so happy to hear you enjoyed staying with us! Our staff is great and love to help out. Can not wait see you again! Have a great one!

Front Desk Manager Katelyn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Fayetteville

Property: Holiday Inn Express Fayetteville
Address: 140 Lanier Ave E, Fayetteville, GA 30214-1602
Phone Number:
Location: United States > Georgia > Fayetteville
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Fayetteville 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Located in the heart of Fayetteville s historic downtown square, the Holiday Inn Express Fayetteville hotel is just minutes from Pinewood Studios Atlanta,Atlanta Motor Speedway, Southern Ground Amphitheater, Georgia International Convention Center, Fayetteville Indoor Soccer Center, McCurry Park, Georgia Renaissance Festival, and Stately Oaks Plantation. We are a pet friendly hotel.Don t fight the Atlanta traffic - stay at the Holiday Inn Express and have an easy drive to Turner Field, Georgia World Congress Center, Georgia Dome, Phillips Arena, King Center, Carter Presidential Center, Zoo Atlanta, Georgia State Capitol, CNN Center, and downtown Atlanta. We are now proudly offering our complimentary Express Start Breakfast featuring two hot items daily - omelets with cheese, sausage or bacon, biscuits and gravy. Complementary high-speed wireless Internet in every room. Our well appointed guest rooms feature our new Stay Smart bedding featuring new mattresses and triple sheeting with your choice of two queen beds or one king bed. Each room has a curved shower rod and Kohler Stay Smart Shower Head. All rooms include a refrigerator, iron and board, coffeemaker, hair dryer, 2 phones with data port and voicemail, work desk with chair, cable TV with HBO, free business center, free local calls, laundry service, free parking, free USA Today newspaper M-F, express check-in and check-out, free cribs and free safe-deposit boxes. ... more   less 
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Also Known As:
Holiday Inn Express Fayetteville Hotel Fayetteville
Holiday Inn Fayetteville
Fayetteville Holiday Inn

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