In general hotel facilities are great! You`ll find an amazing pool, rooms are simple but comfortable and most of beverages and liquors found in hotel bars are of good quality. Such description might give an idea of a perfect all inclusive hotel (and probably that will be you first impression on arriving) but the truth is that small things must be rapidly solved to make this a real 5 stars all inclusive hotel. Firstly, they don't provide food/snacks 24h/day as expected. In fact, they provide you with breakfast, lunch and dinner but it's hard to find snacks to eat in the middle. I still don't understand why there are no beverages, liquors at rooms. Actually, at least water should be provided and it isn't. Even on bars staff never strives to make guests stay more pleasant. If the bar doesn't have lemon, in example, the barmen don't worry in recharge it, they simply tell you to look at another place. Well, I`m not saying the hotel is bad, the opposite, but they need to improve the level of their services to worth the price they charge.
- Official Description (provided by the hotel):
- This quaint hotel of typical island architecture is located across from the most beautiful beach of San Andres Island paradise just 5 minutes from the Gustavo Rojas Pinilla International Airport and only a few steps from the shopping area. The hotel has 220 modern and spacious rooms most with ocean views, restaurants, snack station, three bars, outdoor pool, non-motorized water sports, beach club, wi-fi, spa, fitness center, diving, travel agency, gift shop and a modern convention center with capacity for 1,400 people provided with equipment with the latest technology. ... more less
- Reservation Options:
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