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“Possibly the worst hotel in the US”

Four Points Atlanta Airport West
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Four Points Atlanta Airport West
Ranked #1 of 1 East Point B&B and Inns
Reviewed July 15, 2012

My family and I were delayed on a Delta flight and had to be put in a hotel overnight in Atlanta, so we got vouchers for the Comfort Inn Camp Creek at the airport and headed to the shuttle area. This is where the nightmare began. First, the hotel has no shuttle, so we and about 15 other Delta customers had to find a way to the hotel with another hotel chain van. That driver aggressively demanded tips from us. When we arrived at the hotel, we could easily see that this was one of the worst hotels in the US. We were in line behind a prostitute who was booking a room for the evening, and when we finally got our keys and went to the room, it was almost unbelievable how bad this hotel is. The door to our room was covered in an unidentifiable substance, the door handle/lock was cocked at a 30 degree angle, and the "deadbolt" had been clearly repaired several times from break-ins and was held by one small screw. Inside the room was no better. The carpeting was stained in many places, as was the bedspread, and the sheets looked as if they had been used. No one should ever stay at this place.

We gave back our key, left in a cab at our own expense, and found another place to stay.

Room Tip: There is no good room in this hotel. A street corner is cleaner and safer.
  • Stayed: July 2012, traveled with family
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1  Thank HI_McDunnough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (52)
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4 - 10 of 52 reviews

Reviewed April 23, 2012

Hotel was very clean and front desk was extremely helpful with dining options. He even came to the pool to tell us the delivery man had arrived! Very clean and a good base for visiting Georgia Aquarium and Fernbank. Breakfast was hot, ready on time, and in a roomy location.

  • Stayed: April 2012, traveled with family
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Thank PfeiffersOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2012

The Comfort Inn was a good stay. The refrigerator had an old Burrito in it and the toilet had not been cleaned properly. How ever the service was good and the staff was accommodating.

  • Stayed: March 2012, traveled solo
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Thank plaherspla1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2012

We were placed here overnight by Delta Airlines Feb. 2012. Originally, they were going to send us to a different Comfort Inn, but it was booked. This hotel is farther from the airport and did not have direct airport shuttle, so we couldn't go in to Atlanta to sight see. This was disappointing. The hotel is older and gets a lot of long-term guests. The bed was comfortable enough, but the furnishings were worn and somewhat depressing. The staff was friendly and helpful. No restaurant nearby. We went to the sports bar next door and they did have a full kitchen--just not a family place.

Room Tip: Don't take a room near the elevators. They are noisy.
  • Stayed: February 2012, traveled as a couple
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Thank TravelFan48302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2012

We stayed overnight at this hotel Jan 25, 2012 on our way from London to Puerta Vallarta, Mexico. Excellent for a one night stay and maybe longer. Room was very good with all nowmal addotions (coffee maker etc.) and an ironing board. Plus a complimentary breakfast in the morning plus airport to hotel and back free bus shuttle.

  • Stayed: January 2012, traveled with family
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Thank jumpingjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2012

We were forced to stay here when Delta cancelled our flight! I was so exhausted and frustrated that I didn't want to go thru the hassle of trying to change hotels and I was going to be there less than 6 hours. I don't even know where to begin. The hallway carpet was stained, the rooms smelled and were quite disgusting. The bathroom air return above the mirror looked as though it had never been cleaned, full of dust. There was an anti-slip mat in the shower that was lifting up on all the edges, no way to possibly clean under there. The chair in the room was soiled and did not appear that any effort had been taken to clean it. The linens did appear to be clean and I did pull back the sheets to check the mattress before getting into bed. The bar area is right near the front desk, so while trying to check in all you hear is blaring music and the DJ (it was a Friday night) and early the next morning when we were leaving the lobby and outdoor areas were littered with beer bottles and trash from the night before. The only thing good that I can say about this place is that the girl at the desk was very pleasant when faced with a long line of unhappy Delta passengers. I will be calling Delta with a suggestion that whoever is in charge of making decisions about which hotels to use should spend the night themselves! I guarantee they would not stay.

  • Stayed: January 2012, traveled as a couple
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1  Thank CandaceH961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2012

Delta put us up here due to flight cancelation and missed connection in Atlanta. Free was too much to pay, although the desk attendant was polite and friendly. I can't imagine they have many paying customers, if any.

  • Stayed: December 2011, traveled as a couple
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Thank jazzastro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points Atlanta Airport West

Address: 3601 N Desert Dr, East Point, GA 30344 (Formerly Motel 6 Atlanta - Airport Convention Center #4813)
Location: United States > Georgia > East Point
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in East Point
Price Range: $129 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points Atlanta Airport West 3*
Number of rooms: 186
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