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“Great beds but breakfast extra”

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Courtyard Atlanta Airport West
Ranked #4 of 8 Hotels in East Point
Reviewed September 11, 2013

Arrived here at 8pm after flying all the way from Australia in September. Previously had stayed at the Holiday Inn Express, Camp Hill and was keen to see the difference.
PROS
* excellent free shuttle to ATL airport with super friendly drivers
* friendly check in staff
* fantastic high quality beds
* flat screen TV in room with premium cable channels
* spacious clean room with modern bathroom
* bar fridge
* good rates for seniors and AARP
* close to Red Lobster, Longhorn Steakhouse, an Italian place, Taco Bell
CONS
* no iron or ironing board in my room
* breakfast was extra: full buffet about $12, continental about $8
* some plates and cutlery were a bit dirty

Prefer the HIExpress as its newer and fresher but the Courtyard was about $50 cheaper.

  • Stayed: September 2013
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Thank ozeeboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 - 167 of 224 reviews

Reviewed September 4, 2013

The rooms are very spacious and nice. The staff is very friendly and helpful. The pool, hot tub, and gym are very clean. There is a nice outdoor area to sit and visit. Easy access to the interstate and downtown area. I would recommend this hotel if you are visiting the Atlanta area.

  • Stayed: August 2013, traveled with family
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Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

We've always enjoyed pricelining hotels in the Atlanta area. The rooms are always so nicely decorated and clean. This time we had a luxury desk area that held our laptop, 3 cameras, and 2 cell phones that all needed charged while we slept.

  • Stayed: July 2013, traveled with family
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Thank mm-woman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

I've stayed at this hotel for years since they've opened. They have changed managers a few times but have kept the staff in tact.....UNTIL NOW. The new manager is rude. The new desk lady is rude. The new maids are very rude and frankly put, THEY LOOK LIKE THEY ARE GOING TO TAKE YOUR BELONGINGS (which I overheard happened) and not clean your room properly (WHICH I EXPERIENCED). Towels for one in the room (2 Queen Beds). Rude lady at the desk (Nicole) if you ask for more towels, or at least what you are supposed to have in the room. A giggling "manager on duty" that doesn't seem to have a clue what Marriott service is. And a clueless General Manager that states I AM THE GENERAL MANAGER as though that makes up for her lack of knowledge and her curt attitude. THIS PLACE HAS GONE WAY DOWN. MAYBE ANOTHER MANAGEMENT CHANGE BEFORE THIS PLACE BECOMES A MOTEL 6.
The bartender Gail is still wonderful as is Saida and the breakfast guy Brian.

  • Stayed: June 2013, traveled with family
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Thank P T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2013 via mobile

We have many corporate training meetings nearby. The hotel staff always goes out of their way to help. The set up food we order in, arrange local restaurants, run a special ticket bar for us, and many other things. The property is new and clean but it's the staff that keep us coming back.

  • Stayed: July 2013
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Thank mikebaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Our first visit to this hotel was a few years ago. We attended a family funeral. It was great then.
This year we attended a graduation. The staff was courteous, the room was clean and comfortable. We requested and received early check in so that we could get to the Georgia Dome in time for the graduation.

Room Tip: We always choose the first floor, but that is a personal preference.
See more room tips
  • Stayed: May 2013, traveled with family
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Thank BloomingB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

I have stayed here many times and am always thrilled with the kindness, hospitality and friendly service. From Gail at the bar to Saida at the front desk, this team is well hired and well trained to make guests comfortable. The property is new, clean, modern and just a short van ride from the Atlanta airport. I will return.

Stayed: May 2013, traveled on business
Thank mikebaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Atlanta Airport West

Address: 3400 Creek Pointe Ave, East Point, GA 30344-8147
Phone Number:
Location: United States > Georgia > East Point
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 8 Hotels in East Point
Price Range: $112 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Atlanta Airport West 3*
Number of rooms: 128
Official Description (provided by the hotel):
Newly renovated guestrooms! Courtyard Atlanta Airport is taking extraordinary steps to stay ahead of the changing needs of hotel travelers. While staying with us, take advantage of our close proximity to prominent area businesses, world-class attractions and the Hartsfield-Jackson International Airport (ATL)! Our comfortable rooms provide plush bedding and contemporary furnishings. Free high-speed wireless Internet ensures you are never out of touch. Complimentary airport shuttle service is available. Enjoy casual seating throughout the lobby area. Guests will be able to enjoy high quality, healthy menu options for breakfast or dinner in The Bistro - Eat. Drink. Connect(R). Evening options will include snacks, cocktails, wine and beer so guests can unwind. ... more   less 
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Also Known As:
Courtyard By Marriott Atlanta Airport West Hotel East Point

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