My husband stayed at this hotel back in September and was not happy with the fact that he had not tv or phone for his entire stay, 5 days 4 nights. He did request on mutiple occasions that someone please take a look but nothing ever got repaired or replaced. He just returned from a two night stay checking out on Novemebr 16th, got the paperwork, reservation confirmed to an Amex company credit card as stated on emails and paperwork, but what do you know, they charge the entire reservation to our personal credit card given at check in for incidentals, according to the hotel they have resolved the issue and credited our account but that doesn't help that fact that we are -$300 in our account and still waiting for a refund, its thanksgiving tomorrow and I was planning on that money, its so annoying as this is not our mistake and should have been corrected immediatley. The hotel is very nice by the way and the staff are friendly.
- Official Description (provided by the hotel):
- Courtyard by Marriott Atlanta Airport West is taking extraordinary steps to stay ahead of the changing needs of hotel travelers. The hotel will be undergoing a renovation making major improvements to enable our guest to enjoy an experience that promises greater comfort and enhanced productivity. We are taking great strides during the renovation to ensure our guests' comfort and continued satisfaction. While staying with us, take advantage of our close proximity to prominent area businesses, world-class attractions and the Hartsfield-Jackson International Airport (ATL)! Our comfortable rooms provide plush bedding and contemporary furnishings. Food service will be available during the renovation. Complimentary high-speed wireless Internet ensures you are never out of touch. Complimentary airport shuttle service will be offered throughout all phases of the renovation. Once the multi-million dollar renovation of all public areas is completed, the will reflect the Courtyard Refreshing Business design featuring the new Bistro Lobby. The redefined lobby to include media pods, complimentary Wi-Fi and a variety of seating zones that are ideal for everything from pop-up meetings to social gatherings. Enjoy casual seating will be featured throughout the lobby area and provide free WiFi connection. Guests will be able to enjoy high quality, healthy menu options for breakfast or dinner in The Bistro - Eat. Drink. Connect(R). Evening options will include snacks, cocktails, wine and beer so guests can unwind. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Atlanta Airport West Hotel East Point