Upon checking into the hotel we were quoted one price and they tried to charge another. Then when checking we told them wehad a dog. When entering our room the room it smelled like a cat litter box, we though that was because it was a pet room, so did not say anything (big mistake on our part!). We were traveling with a 3# Pom. Who sleeps in her crate and was in her crate when we ate breakfast, otherwise she was in the room with us or riding in the car with us. Our last night there, when we got back to the hotel after being gone all day (8pm) we were asked to leave immediately because of the smell in the room ! Really ! they charged full price for the room and our last night (because we didn't check out at check out time) and then charged the pet deposit $250.
I travel all the time and have never been treated so badly by a hotel, the night clerk said it was all the general manager. Well this is to her, your rooms stink ! What was a nice weekend was ruined by our treatment at your hotel !
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- Also Known As:
- Best Western Mountain View Hotel East Ellijay
- Best Western East Ellijay
- East Ellijay Best Western