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“Very good hotel in a great location ”

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Embassy Suites by Hilton Atlanta - Perimeter Center
Ranked #6 of 7 Hotels in Dunwoody
Level 6 Contributor
95 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Very good hotel in a great location ”
Reviewed January 14, 2014 via mobile

The hotel is located at perimeter mall. You have easy access to i285 and 400. There are plenty of great restaurants around at a variety of price points.

My wife and I go here for romantic weekends, so we have stayed in several rooms through the years. The rooms are in very good shape. The staff is very friendly. The breakfast is very good. They do the omelette thing and have a hot bar. That helps with the lines

There is a movie theater and Starbucks next door. They have a way to walk there from the hotel.

Only draw back has been large number if family reunions. 3 or 4 cause the elevators and breakfast to line up. During the week this would not be a problem.

Stayed January 2014
Helpful?
Thank Kwright65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordan G, Front Office Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review, March 16, 2017
Thank you for taking the time to provide us with your feedback regarding your stay at the Embassy Suites Atlanta Perimeter Center. We are excited to hear you enjoyed your stay and hope that you will make Embassy Suites your first choice of hotels in the future. We look forward to having you as our guest again when you travel to Atlanta.
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1,106 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Level 5 Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 14, 2014

My wife and I spent the NYE holiday in Atlanta. Hotel is in a very convienent area in North Atlanta. Lots of good shopping and restaurants. Rooms were spacious, but needed a facelift badly. The free breakfast was very good. You have the opportunity to order a made-to-order omelette. Front desk staff was very polite. Overall a good stay.

Room Tip: We were on the top floor (10). good views and less noise. Lots of good places to eat. We went to Joe...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank robert m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jordan G, Front Office Manager at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review, March 16, 2017
Thank you for taking the time to provide us with your feedback regarding your stay at the Embassy Suites Atlanta Perimeter Center. We are excited to hear you enjoyed your stay and hope that you will make Embassy Suites your first choice of hotels in the future. We look forward to having you as our guest again when you travel to Atlanta.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Summerville, United States
1 review
Reviewed January 13, 2014

Not only did we arrive on the coldest night in Atlanta, but the room service did not have our beds with any blankets. We froze the first night. I asked the front desk 2 times for extra towels in the pool area and none were brought within an hour later.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank William V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, United States
1 review
Reviewed January 13, 2014

Mattress and pillows too soft for my comfort, so I slept poorly.Wake up call was forgotten. It was a good thing , I slept poorly, as I would have missed my plane.The price was great considering all the extras you get.My room was clean, and nice size.Had terrible time getting the desk to answer phone. but in all, it was a pleasant experience.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Breeze, United States
1 review
Reviewed January 13, 2014

Embassy Suites is a good chain, however this one fails to meet expectations. Staff is more interested in socializing with themselves than addressing problems. When maintenance has to show up to fix a clock and says, that is the way it is, makes for apoor start

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Stuart S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha G, Director of Sales at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review, January 14, 2014
I am very sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are sorry we let the ball drop. We are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider giving us another chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington hills, United States
1 review
Reviewed January 12, 2014

We were very disappointed. Rude front desk associate upon check in. The staff did not look happy to be there. Parking is annoying and not convenient at all. Breakfast was pretty good, but still did not feel clean.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carla K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha G, Director of Sales at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review, January 13, 2014
Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including areas for improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job of providing guests with the best service possible. I hope that you will be our guest again The next time you have the opportunity to travel to the area – thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Level 5 Contributor
67 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed January 11, 2014

Stayed a couple of nights on business trip.
Checked into room and unpacked - doing some work and heater started making very loud clanking noise and then stopped. Looking at the heating unit - screws worn out and some missing, it clearly has been worked on several times before. Room was cold and I called front desk twice to get someone to fix the heater. I finally ended up repacking all of my things going back down to the front desk and asking for a new room.

Front desk staff never apologized - just handed me a new room key. Next room had big stain on carpet, but at least the heater worked.

Room service was ok.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KathyLMGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha G, Director of Sales at Embassy Suites by Hilton Atlanta - Perimeter Center, responded to this review, January 13, 2014
I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues with the heater in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Atlanta - Perimeter Center

Property: Embassy Suites by Hilton Atlanta - Perimeter Center
Address: 1030 Crown Pointe Pkwy, Dunwoody, GA 30338-4775
Phone Number:
Location: United States > Georgia > Dunwoody
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 7 Hotels in Dunwoody
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Perimeter Center 3.5*
Number of rooms: 241
Official Description (provided by the hotel):
Upscale hotel located in the Perimeter business and shopping district of Atlanta, adjacent to MARTA, providing access to all Atlanta attractions including the airport, Georgia World Congress Center and the Georgia Aquarium. All guests receive Complimentary Cooked-to-Order Breakfast and Manager's Reception daily. Hotel offers self parking and complimentary shuttle service within 3 miles to a variety of restaurant options from casual to fine dining and great shopping at Perimeter Mall. Onsite amenities are restaurant, Starbucks, free fitness and business centers, indoor pool and meeting space. Hilton Honors Program and Hilton Stay Connected wireless internet. ... more   less 
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Also Known As:
Embassy Suites Atlanta - Perimeter Hotel Dunwoody
Embassy Suites Atlanta Perimeter Center
Atlanta Embassy Suites

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