I was part of a group of 7 traveling for a conference. We had pre-booked our room 4 months ago, called letting them know we were not going to be checking in until 10 PM and were assured there would be NO PROBLEMS.. We arrived at 10 PM to a OVERBOOKED hotel and our rooms consisted of a conference room turned into a room with 2 small pull out sofas and a card table, a TV with a cable cord running from another room and taped to the floor with electrical tape. This was a room for 3 and was to be 2 doubles and a roll way. The other room was booked and paid for 4 people but it had ONE double bed and a roll away. The TV and microwave were missing, the frig not working. The AC started smelling like it was on fire so we unplugged it and had to sleep with the windows open. (needless to say, sleeping in the FRESH AIR was the pleasure of our stay). Thank goodness we had brought 3 blow up mattresses with us. The rooms were NOT ready as no towels were available.
DO NOT STAY HERE. The front desk staff were very nice, but a girl's gotta sleep there lol!
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- Also Known As:
- Suburban Extended Stay Duluth Hotel Duluth
- Extended Stay Duluth
- Duluth Extended Stay