This place has no business wearing the "Comfort Suites" badge. The price should have told me what to expect because it was in the 50-60 dollar range. (in fairness, I've found some wonderful places in the country for 5-60 bucks) Still I figured that it couldn't be too bad if it was Comfort Suites. After all, this is the flagship of the Choice Hotels chain. Wow, was I wrong. The front desk people just grunted at me when I checked in. The lobby had strange people hanging out and I saw the breakfast area. I knew right then that I would be going out for breakfast in the morning. The room was as bad as any place I'd stayed in my life. Horrible! The shower head was broken, the drapes were broken and wouldn't close. (Ground floor room) The carpet and linens were in awful repair. The hallways were loud and smelly. Later that night I thought I'd have a walk around the building and hookers were yelling at me from the upper floors of the hotel. Guys were obviously dealing drugs in the parking lot. This place is in the shadow of the Marriott that i have stayed at many times before. How can one block of a neighborhood be so much worse than the rest? I'm not lying, I thought I may get assaulted in the parking lot. Bad, bad bad! I sent an email to the manager after the visit and took the Choice Hotels survey. I was very honest about my disappointment and no reply whatsoever. I can only assume that they hear this all of the time and just don't care. Never again will I even drive through the parking lot of this place. Do yourself a favor and don't stay here at any price.
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- Also Known As:
- Comfort Suites Gwinnett Place Hotel Duluth
- Comfort Suites Duluth
- Duluth Comfort Suites