I spent a week at the hotel because of the cleanup and the restoration process after severe damage to my townhome. The staff has been NOTHING short of GREAT!!! I really appreciate the personal attention and the constant communication. It makes the temporary absence from my home a comfortable one.
One employee in particular; Sheree( im not sure if its spelled correctly) has been WONDERFUL!! I come in from work during her shift and she always greets me with a smile, asks how my day went and how the progress on my home is coming along. Even when I dont have the greatest outlook on my situation, she always seems to make me look at the positive side. If the goal of your hotel is to make a guest feel welcome, appreciated and willing to return and spread the word about the service, then she definately represents it well!!
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