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“1st class treatment”

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Hampton Inn & Suites Atlanta/Duluth/Gwinnett County
Ranked #4 of 25 Hotels in Duluth
Certificate of Excellence
Reviewed April 29, 2014

We were local and facing inclement weather with my wife handicapped. The loss of power would be very difficult for both of us so we moved to the Hampton for their continuous power supply. It was also our 47th anniversary. The entire staff was so accommodating and the manager gave us a complimentary bottle of wine! We stayed the next day and night since no one could move with the weather and the staff has breakfast always but brought in dinner and treated us like family. By us I mean all the guests. We brought our bottle of wine for dinner as we only had a small amount and shared with everyone until it was gone. We enjoyed the dinner with our new friends and the staff whom we now consider friends as well. My niece is having a wedding in August and guess where we are suggesting everyone from out of town stay! You just can't beat friends who treat you right even without knowing you at the beginning. Great, no Excellent service on in ALL areas. We traveled for business for 30 years and know quality and they have it and more.

  • Stayed: February 2014, traveled as a couple
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Thank edwardm109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim Q, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this reviewResponded April 30, 2014

Congratulations on your niece’s wedding! Please let us know if there is anything we can do to make the event more special for your guests. Thank you for the great word-of-mouth here on TripAdvisor and with your family and friends.

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463 - 469 of 613 reviews

Reviewed April 28, 2014

We have stayed at this hotel location before. It's easy to get to, a quiet and non congested area, in ATL and you can't beat the low Hilton points compared to other ATL areas. Rooms were standard Hampton EXCEPT there was not a mini fridge in my room, which was highly disappointing. Had I know, I would have asked for an upgrade. Otherwise, room was very clean and well furnished.

  • Stayed: April 2014, traveled solo
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Review collected in partnership with Hampton
Thank CoachJTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim Q, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this reviewResponded April 30, 2014

Thank you for coming back whenever you’re in town. I am sorry you were taken by surprise not to find a fridge in your room. They are becoming a common and expected amenity. In the near future, when we refresh our guest rooms, I believe we will be adding them to every room so please stay tuned! In the meantime, our Junior and Kitchen Suites do have fridges. In addition to booking these rooms, you can bid on an upgrade when you make your reservation for a discount. Another option is when you check in, ask if one is available, we love to give a complimentary upgrade when we can.

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Reviewed April 26, 2014

I had never stayed at any Hampton Inn.
We had booked a regular room , but were upgraded to a suite with a roomy bathroom, a kitchen, seating area apart from the bedroom . We have been Hilton Honors members for years. Our only main issue was bed comfort. Our mattress is too soft and non supportive. Most Hilton Garden Inns have sleep number beds( we like these). Though we are able to sleep, we wake up with a back ache.
We can't comment on any breakfast menu as we choose to eat elsewhere .
There are some minor cosmetic repairs and touch ups that could be done.
Wear and tear on the sofa and the fabric choice on the sofa ( a nubby fabric ) make it uncomfortable to sit on. Again, this may not be important to many people .
The suite has a full kitchen , but we ate in restaurants.
A Mariott is across the street ( residence inn) that seems very new. There are competitors very near here.
We are overall, pleased. A girls basketball team staying on floor 7 made a lot of noise on Saturday night till about 1 am, then they settled down . This was annoying till they stopped opening and closing doors ( the hotel has a quiet policy In effect).
We were here visiting family members in the area...the maid did a good job in our room and we always leave a gratuity daily to insure good daily service.
The area is far enough from the main highway that it is quiet and street noise isn't an issue .
We hope that Hampton Inn will consider upgrading the quality of the mattress .
They take pride in the rooms appearance and took time to fancy fold the wash cloths. Neutrogena soap etc smell very nice too.

  • Stayed: April 2014
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Thank higgalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim Q, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this reviewResponded April 30, 2014

It sounds like your overall experience was good but I am sorry the mattress did not allow you to get a restful night’s sleep, which is after all why we are here. I am going to look in to that. Thank you for staying with us and for you honest, fair assessment of our hotel.

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Reviewed April 22, 2014

What can I say that I haven't already said about our stays with hampton, staff very friendly and welcoming. Rooms/bathrooms always very comfortable, clean and quite. The continental breakfast was the normal stuff all good and dining area very clean. We will stay again if in the area. Right off I85 very easy to get to good location.

  • Stayed: December 2013, traveled as a couple
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Thank faobear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim Q, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this reviewResponded April 30, 2014

Clean is the way we like it. Crisp white bedding and a fresh scent. Thank you for taking a moment to share your experience with everyone on TripAdvisor.

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Reviewed April 21, 2014

This Hampton Inn is large, 8 floors. I was impressed by the friendliness of the staff and the overall condition of the property. It exhibits no signs of wear and tear despite the high volume of traffic through the property. Just off of I-85 it is clean, convenient, friendly in other owrds everything you want in a Hampton Inn.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hampton
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim Q, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this reviewResponded April 30, 2014

Thank you so much for staying with us. I am happy to hear you found our location so convenient for your trip. We appreciate your taking the time to review us on TripAdvisor.

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Reviewed April 14, 2014 via mobile

I was at this Hampton Inn on week of 4/7 for business. This place is clean and a great place to come back to after a long busy day. The staffs or very helpful and has great manners. Breakfast is not the best but is fill you up. I just take some fruits for the road.

Stayed: April 2014, traveled on business
Thank chino36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim Q, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this reviewResponded April 15, 2014

Thank you for taking the time to review us on TripAdvisor, we appretiate your feedback. I am glad that you enjoyed your stay. We are always open to breakfast suggestions. Hampton Inn has recently added some new items like fresh cut fruit, better eggs and modified old favorites like the turkey sausage and gravy with reduced fat & sodium replacements.

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Reviewed April 14, 2014

It's not home, but it is comfortable and clean. Hampton is higher in price, but the service, atmosphere, its clean and food is good. I slept good and I had a room next to the ice machine, which I didnt even hear.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hampton
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim Q, General Manager at Hampton Inn & Suites Atlanta/Duluth/Gwinnett County, responded to this reviewResponded April 15, 2014

Thank you for taking the time to review us on TripAdvisor. I am happy you had a restful stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Atlanta/Duluth/Gwinnett County

Address: 1725 Pineland Road, Duluth, GA 30096
Phone Number:
Location: United States > Georgia > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Duluth
#5 Family Hotel in Duluth
#5 Business Hotel in Duluth
Price Range: $93 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Atlanta/Duluth/Gwinnett County 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hampton Inn & Suites Atlanta/Duluth/Gwinnett County Hotel Duluth
Hampton Inn And Suites Atlanta/Duluth/Gwinnett County
Hampton Inn Duluth
Duluth Hampton Inn

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