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“PREFECT STAFFS” 5 of 5 bubbles
Review of Sonesta Gwinnett Place Atlanta

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Sonesta Gwinnett Place Atlanta
Ranked #1 of 24 Hotels in Duluth
Certificate of Excellence
Macon, Georgia
1 review
“PREFECT STAFFS”
5 of 5 bubbles Reviewed February 25, 2014

meeting all requirement pheobe and mary assitany me with out delay with the noise that was come from the room next to mine. thank sonesta for maintance such great customer service. "pheobe and mary meet all requirement"

Room Tip: room on the side are quieter
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  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank timmy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, March 3, 2014
Timmy H: glad to hear Phoebe and Mary were able to assist you. Both are exemplary employees who care about our guests and glad to see they were able to. Thank you
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772 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
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English first
Millington
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 23, 2014

I have stayed in this hotel for over 6 years now, and the Sonesta is by far better than it was when it was owned by an other company! The amenities are superb and the staff is wonderful! It is located in a very nice part or town and is located away from the cluster of downtown! Daisy and Robert at the front desk are some of the nicest and accommodating people, they do anything they can to make your stay more enjoyable and make you comfortable. As a business traveler I would stay here even if it were a pleasure visit, they always make me feel at home, and most importantly appreciated as a guest!

Room Tip: I do not know if the hotel charges extra for a fridge or microwave, but they do have them available!
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  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laurence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, February 24, 2014
Hi Laurence S: Thank you for your 5 star review! This is greatly appreciated. It is very nice to hear that you have seen a big improvement since Sonesta has taken over the hotel. We have dedicated many resources to train and work with our staff to and exceed guest expectations and it is apparent that we have acheived this with your experience. I have shared your feedback with all of our team and we all thank you for being our guest.
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Wichita, Kansas
1 review
5 of 5 bubbles Reviewed February 22, 2014

My company sends me to this hotel frequently for training. It's a very nice place to stay with a very friendly staff. Great bar, great breakfast buffet, and very clean rooms. If you go, make sure to talk to Skip! He drives the shuttle for the hotel and is very helpful. If you need a ride or food/entertainment suggestions, he's the guy to talk to. He makes the hotel what it is, in my opinion!

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank memoryleaves6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, February 24, 2014
Hi Memoryleaves6: Thank you for your great review. We do everything possible to ensure guest satisfaction and it all starts with having great people. Skip is one of our many superstars, and he does make the difference for our guests. Glad to hear you enjoyed our restaurant and lounge also. Great food and drink definitely makes a stay more enjoyable.
We look forward to your next visit to our hotel.
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Jefferson City, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 22, 2014

Sonesta Gwinnet Place is the best hotel! The staff was awesome!! They were courteous and professional. Skip our personal driver went out of his way to accommodate our transportation needs. The hotel was clean, quiet, but most of all the people makes this hotel a great place to stay!!

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, February 24, 2014
Hi Mark W: Thank you for your great feedback about our hotel. As you witnessed, our staff is very caring and Skip is the leader of the pack! Skip has been with us for over 20 years and is extremely passionate about our guests. We look forward to meeting you upon your next visit to the Sonesta!
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Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed February 20, 2014

Sonesta Gwinnet Place has one of the best Banquet Hall facilities in Georgia. The staff was very courteous, well organized, and a professional. Ashley at the front desk was very helpful. I advised her that I didn't have a microwave in my room and promptly had someone bring me a microwave and a mini fridge. That was great. I will definitely stay there again.

Room Tip: Rooms on the 10th floor are excellent and quiet.
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  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob_Will21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, February 24, 2014
Hi Rob-Will 21: Thank you for your 5 star review. Sounds like you attended a meeting and had a great stay. Thank you for sharing. We pride ourselves on great people and facilities, and it appears that we accomplished all of the above during your stay. I have shared your review with Ashley and our entire staff. Everyone thanks you for making our day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 18, 2014

Clean, quiet, comfy, friendly and close to everything. Very nice hotel. Close and easy to get downtown without the hassle of staying downtown. Lots to see and do here. The people are freindly and the weather is beautiful.

Room Tip: I was a bit worried that this hotel was too far from mid Atlanta, but its ideally located if u don...
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  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank EdieMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, February 19, 2014
Hi EdieMac: Thank you for your 5 star review. As you said, we are very close to everything and avoid the hassles of staying downtown. Thank you for providing the opportunity to our staff to service your needs, and we look forward to your next visit.
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Duluth, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 17, 2014

Sonesta Gwinnet Place has one of the best Banquet Hall facilities in Georgia. Very courteous staff, well organized, and a professional approach. Jill Bish the manager of the Banquest Hall arrangements, is a wonderful person to work with. Always caring, willing to help, and pays attention to details of the Banquet Hall arrangements as per one's requirements, and flexible in working with. Just happened to hold an Engagement Party last week, and I can without hesitation recommend Sonesta Gwinnett Place as the finest in Banquet Hall arrangements, catering to one's budget and requirements. Excllent Quality of service and deliverables....

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bharat P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Sonesta Gwinnett Place Atlanta, responded to this review, February 19, 2014
Hi Bharat P: We appreciate your 5 star review. We are honored that you chose Sonesta to host your engagement party, and we are proud to service your family and guests. Jill Bish is one of our superstars and is everything that you mentioned. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Gwinnett Place Atlanta

Property: Sonesta Gwinnett Place Atlanta
Address: 1775 Pleasant Hill Road, Duluth, GA 30096-4621
Phone Number:
Location: United States > Georgia > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Duluth
#4 Romantic Hotel in Duluth
#4 Family Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Gwinnett Place Atlanta 3.5*
Number of rooms: 410
Official Description (provided by the hotel):
At the Sonesta Gwinnett Place, you'll be within easy reach of the history and vibrancy of downtown Atlanta and a short drive from some of the most captivating and fun spots north and east of the city. And right outside your door, you will find ample options for shopping, dining, and entertainment. It's all thanks to our convenient and central location off I-86, northeast of Atlanta in Duluth, at the heart of vibrant Gwinnett Place. Relax at our unique indoor/outdoor swimming pool, with wading area suitable for kids. Enjoy a leisurely breakfast or long lunch at our casual restaurant - Grapevine Restaurant - where you'll find plenty of menu items infused with a southern flair. Visit ArtBar for local fare and libations. No matter the venue, our southern hospitality is always on the menu. ... more   less 
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Also Known As:
Marriott Gwinnett Place Atlanta Hotel Duluth
Marriott Duluth
Marriott Hotel Duluth
Duluth Marriott

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