reserved room and confirmation number in hand, arrived following 6 hour drive after full work day. hotel immediatley across from next morning mtg. room gone. they gave me a room with a nasty bed 5 miles away at inferior hotel.
did it because " there is a convention in town". said room given away because " i was the last one to arrive"- at 10:30PM... with a reservation and confirmation number.
hotel and management at all levels ignored complaints. i had to go 10 mies round trip out my my way for the stay at the other hotel with nasty bed.
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- Also Known As:
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