The room was well appointed and comfortable. Enjoyed having a chair and ottoman to watch television as well as the refrigerator and microwave.
The only thing disappointing was the Breakfast Server. I went down at 10 till 9 and she was already putting the food away. The trash can was overflowing. She seemed rude in being more interested in putting food away instead of being sure that guests were able to get their breakfast. There was no hot food left from what I could see in the chafing dish on her cart. I was lucky to grab a bagel before they went away. Customer service there was not evident and other guests remarked on that as well. The only negative in a great stay otherwise.
We stayed here for the weekend of Oct 19, 2012 for a wedding we were attending north of Atlanta.Our stay was very nice, location was perfect and cleanliness was the rule. Only issue I had was that the iron in the room spewed out rust all over a brand new white dress shirt i was steaming prior to leaving for the wedding venue. I had no choice but to purchase a new short a Men's Wearhouse and have them steam it for me while i waited. I reported the incident to the front desk clerk and mentioned that if the stain is permanent i would expect the hotel to provide me recompense for the incident. Overall this made me 1 hr late for the wedding and caused me undue grief. Otherwise this would have been a 4.5 star visit.
Booked last minute through Priceline for less than regular rate & barely got what we paid for. Front desk didn't have our reservation but found it quickly, not their fault. Room was clean but air conditioner/heater constantly kicked off & on with no way to stop. Walls & ceilings are paper thin. Hardly slept due to loud children both in hallway and in nearby rooms until after 2 am. Huge gaps in the doors let all the sounds in & out. You can literally hear your neighbors burp & talk when AC isnt running. Shower took almost 5 minutes to get warm, never really hot, then fairly low pressure. Can't tell you about breakfast because they stop it at 9 am on the weekends. Found that hard to believe. In fairness, the clerk checking us out offered to unlock the door and "let us grab something" but we left and found fast food. Didn't like the area, but was just passing through so not a big deal. Wouldn't stay there again.