The employees were very helpful and polite. The room not so great. We got there around 2 am and outside looked really nice. Our room had a stain on the carpet, an adjoining door to another room that was open, closet door almost fell off the hinges and the refrigerator door was too warped to close the door.
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Choice Hotels
Wyndham
I loved everything about this hotel, from the front desk clerk all the way to the room. Everything was to my satisfaction and more. Breakfast was great as well, the room looks jus like its pictures online. So I would really recommend this place to some of my friends in the near future, job well done guys.
Front desk clerk had us book on hotel.com to get the lower price and then charged our credit card a second time. Lots of young black men kids who seemed to be friends of the front desk clerk hanging out around the front door watching tv and sitting in the parking lot causing me to constantly worry about my car being broken into. Breakfast was subpar. It was in two separate room and just thrown out there with no attendant and everything was a mess. When I tried to check out I waited about 5 minutes and no one ever came to the front desk. The only positive was that the rooms were clean and very comfortable and if you were only looking for a place to sleep and only 30 minutes to the airport then it will be okay...
I don't normally stay at comfort inn's, but everything was booked at the time and this place got good reviews on trip advisor. I guess everything was as advertised, but the room itself just seemed a little worn. One of the towel racks in the bathroom was coming out of the wall, the refrigerator hummed very loudly and our key had to be rekeyed each time we returned to our room. Not quite sure what that was all about, but anyway. These are just small complaints, and they didn't make the stay less enjoyable. I just prefer to stay at a place like Hampton Inn and I think this place was on a lower level than that.
Overall a nice place, but there were problems with a lot of little details primarily stemming from the overwork of a front desk agent.
When I arrived it took a considerable amount of time for her to find my reservation. After all the usual business of checking-in, I walked away from my desk with my key. That was the problem, only my key, not the key envelope or strip of paper that many Choice Hotels give. I had to go back to the desk to get my room number and later call down for the internet information.
At 6:21am an odd chirping noise penetrated my ear plugs. When I achieved sufficient consciousness to identify the noise, it was the battery low signal from the smoke detector. I found this odd as I thought all hotels were required to have hard wired fire alarms. Finally trudging to the front desk, I found the same agent who had checked me in 12 hours earlier. She informed me that no the smoke detector is not hard wired; it has a battery and she's not sure she knows how to change it or if she has a spare. (Keep in mind this is on a Sunday so someone from maintenance is not coming in later.) As she is juggling breakfast preparation and not offering to do anything, I return to my room and remove the battery. It is hard wired. It's still chirping. The battery is apparently in case of power failure. Returning the battery and various jiggling does not improve the situation. Finally I decide to get dressed and sit in the lobby to finish the work I was going to do before returning to the road. Returning to sleep is really not an option.
Breakfast is OK. Some eggs are burnt. Waffle batter cups aren't full enough to fill the waffle iron. Of the two sausage links I took, one was warm and one was still ice cold in the center.
The front desk agent disappeared for a while. She wasn't even in the breakfast prep room where I found her earlier. When she finally reappeared, I updated her on the battery situation (no expression of concern) and my intent to sit in the breakfast area. I also indicated a concern over the increasing noise level. She encouraged me to use the business "center", a desk in an alcove just off the lobby, really not like to be quieter, a fact she seemed oblivious to.
As I said, a nice enough roadside hotel but the chirping smoke detector and the front desk agent's lack of expression of concern really ruined it. As she was still here when I checked out a few hours later, maybe she just needs some time off.
Clean, bug free, straightforward room. Breakfast fell well short of my typical Hampton Inn standard, but great if you're into limited variety and pre-packaged entree's thawed and heated, you'll have no complaints. But what was EXCELLENT about this experience was using Trip Advisor's new hotel booking feature. On the road, two hours before check in, we were able to see the local ranking, read reviews, see what discounts were offered, and seamlessly book the room entirely through the TA app. TA just keeps getting better and better.
