We live in the area and have been to the resturanty several times, food is normally good but our recent visit was terrible. Yes they were busy as they normally are but our server was not interested in the guests, looked like he would rather be somewhere but not there working. A food runner finally brought us some Ice Tea and bread. When we did see the server we asked for a tea refill he finaly came back with tea and then poured most of it on the floor. We never were asked for food refills or dessert. After waiting for a long time we never received a bill so we just went to the front and told the cashier there were two in our party so she could ring it up. No tip was left. Very unhappy with this visit may go back in the future not sure at this point. Very expensive for basic buffet food and poor service. We also did hear the hostess speak very rudely to an older gentleman asking her a question. Customer service needs to improve even on busy days. I work in the F&B business and we do not allow that type of service no mater how busy we are.