My wife and I went on our way to Helen, GA one Friday evening in early November 2012. I have no idea if they've changed things up, cleared up problems, or decided to start trying harder; however, we both enjoyed our meals. The salad they bring was very good, as were the blue cheese chips we had as an appetizer. Both steaks we had, to me seemed to be better quality and had more flavor than a lot of steaks you can get at steakhouses. Let me just preface my opinion with a little bit of background. I've had good steaks and good meals before. Unlike the previous reviewer who tried to say it was good, but then went on to rate it somewhere between Golden Corral and Outback, I've had way better than that and if a place sucks I'll say so. I'm not exactly easy to please, when I'm shelling out a decent amount of money for a meal. Most of the time, in the town I live in, I don't bother going to Outback because I can get better by grilling one at home. I've been to Ruth's Chris in Atlanta and didn't think it was nearly as good as they make it out to be--especially for the price.
With all of that said, this was a very good meal. The waiter seemed slightly ackward, but I guess I am from time to time too. I don't need a waiter or waitress to stroke my ego, make me feel all warm and cozy inside, or ask me my life story; just bring me what I order, check on me, keep my drink filled, and beyond that, just shut up and go let me enjoy.
So, yeah. Don't let the other reviews stop you. Go there, give it a shot. Maybe they're hit and miss. But for what it's worth, we are going back this weekend.