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“Safe, clean facility”
Review of Comfort Suites

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Comfort Suites
Ranked #4 of 5 Hotels in Cumming
Jacksonville, Florida
Level 5 Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Safe, clean facility”
Reviewed July 5, 2014 via mobile

This hotel met all of my basic requirements for a short term stay: Clean, safe, friendly staff and decent breakfast. The beds were extremely comfortable, and the air conditioner provided enough white noise to support a good night's sleep. Shower had good pressure and sufficient hot water. Two queen beds and a sofa bed worked for our family of four adult size people.

Stayed July 2014, traveled with family
Helpful?
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrypr, Manager at Comfort Suites, responded to this review, July 28, 2014
thank you for sharing your review. we appreciate the feedback and that you enjoyed our all suite hotel here in Cumming GA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    29
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Blountsville
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 10, 2014

Hotel and room was very clean and comfortable. Staff was very friendly, courteous, and helpful. Being a pet friendly hotel was definitely a plus. Beds very comfortable. Sitting area in room was nice. Breakfast provided was good. Just an overall wonderful stay. Shopping and restaurants very close by. Will stay with Comfort Suites again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bronna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrypr, Manager at Comfort Suites, responded to this review, July 28, 2014
We are glad to read that you enjoyed your stay with us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hershey, Pennsylvania
1 review
Reviewed April 3, 2014

Front desk agent was very courteous and knowledgeable. Room was absolutely beautiful and very clean. King size bed and plush pillows is a definite plus!! Definitely staying here when I am back in this area!! the breakfast offered was "ok" and attendant very friendly even though at times overly friendly and talkative.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wali N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrypr, Manager at Comfort Suites, responded to this review, April 4, 2014
Thankyou for sharing your review of our hotel and that you found us to be great value. We appreciate the positive feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2014

All I can say is clearly the people reviewing this property don't have very high expectations. I set aside a block of rooms for my out of town wedding guests, and was repeatedly harassed by Harry Priddle PRIOR to the release date for my room block asking if they could release the rooms early. In speaking with my guests, it appears that many of them opted to stay at other local hotels, primarily the Hampton Inn and Suites because of the poor customer service that they, too, received at the hands of this hotel. Every conversation that I had with the employees of this property was filled with short tones, sarcastic comments, and an overall lack of concern for my needs as the prospective customer.

I finally told them to release the rooms 3 weeks early because I just didn't want to deal with the attitudes anymore, and didn't want to subject my guests to dealing with it! I know where I will NOT be recommending that people stay when they visit us in Cumming.

  • Stayed April 2014, traveled with family
    • Value
    • Service
Helpful?
1 Thank Ashlee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrypr, Manager at Comfort Suites, responded to this review, April 4, 2014
Thank you for sharing your review. I would like to apologize for the manner in which we held your wedding group block back in January for April 2014 I had contacted on Monday to let you know that we had not received any reservations on your wedding group block and that we would still honor the group rate for any wedding party guests that may have not made their reservations for attending your wedding. I apologize if you felt that our hotel staff failed to identify you with your group and that we did not do a better job in responding to these issues. We wish you and your groom a happy wedding day
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumming, Georgia
1 review
Reviewed December 17, 2013

the staff was extremely friendly, and there was a very welcoming atmosphere. the entrance, halls, and rooms were all very clean and inviting. our king sized bed was clean and comfy, and our room was decorated very well. we loved that we had a sitting area and did not have to spend a lot.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jesgurl99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrypr, Manager at Comfort Suites, responded to this review, July 28, 2014
congratulations to the both of you and we wish you all the best
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texarkana
2 reviews
Reviewed November 20, 2013

The best stay in a while for a great price. The Motel was very clean and quite and close to the hospital where we had a friend we were visiting. The staff was very nice and kind. The room was clean as any other I have stayed in. I have paid a lot more for a room that was not as nice as the one we got at the Comfort Suites in Cumming GA..

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ricky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Kent, Virginia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 15, 2013

In mid-September, 2013, my wife and I stayed and enjoyed the property. It was clean and the 'angel' on the front desk (Angela) was so friendly we couldn't be happier. We will stay again.
The entrance/exits are 'tricky' the first time but no real problem

Stayed September 2013, traveled with family
Helpful?
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 905 Buford Rd, Cumming, GA 30041-2717
Phone Number:
Location: United States > Georgia > Cumming
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Cumming
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Thank you for your interest! Our smoke-free Comfort Suites(R) is conveniently located off Georgia Highway 400 and State Route 20 (Canton Highway), just minutes from: Lake Sidney Lanier Northside Hospital-Forsyth North Georgia Mountains North Georgia Premium Outlets University of North Georgia A number of outdoor activities are offered in the area, including boating, water skiing, fishing, sailing and sailboat racing. Several specialty shops, restaurants and cocktail lounges are located near the Cummings, GA hotel. This all-suite Comfort Suites features many amenities, including: Free high-speed Internet access Free weekday newspaper Free local calls Seasonal outdoor pool Fitness center Your Morning Breakfast is full of hot, healthy, and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab It & Go bag is available for the two hours prior to breakfast. Travelers can reserve a meeting room, use our business center and access copy and fax services. ... more   less 
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Also Known As:
Comfort Hotel Cumming
Comfort Suites Cumming
Cumming Comfort Suites

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