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“Nice lady at front desk, Horrible place to stay”

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Americas Best Value Inn Covington
Ranked #7 of 9 Hotels in Covington
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice lady at front desk, Horrible place to stay”
Reviewed August 4, 2012

How this "motel" shows up on any travel website is beyond me. The lady at the front desk was as nice as she could be. Gave me a "non smoking" room, which smelled of smoke, so she gladly switched me to the room next door. This hotel was gross, but I did not expect much. The problem was that there were strung out people and "ladies of the evening" hanging around, and the person in the room next to me was tripping out on some sort of substance. I quickly left the hotel and went across the street to the Days Inn. The man at the desk was not shocked at all when I told him what I experienced at "America's Best". Go to Days Inn.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ironjenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
connie k, Manager at Americas Best Value Inn Covington, responded to this review, September 13, 2012
Dear Traveler,

Thank you for taking the time to tell us of your concerns during your stay with us. If you had called the front desk concerning the customer next door, we would have gladly moved you to another room. As long as we hear complaints about the property, we try to immediately take care of the situation.

If you are ever in the area again, Please stop and give us another chance.

Thank You,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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12 reviews from our community

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Rating summary
  • Location
  • Rooms
  • Sleep Quality
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
usa
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 2, 2009

I got stuck in a rare Georgia snow storm and pulled off the Interstate to find a place to stay. This was the first motel I saw, and I checked in. It proved to be a good choice.

First of all, the desk staff was cordial and professional, making me feel as if they were glad I had chosen them.

My room was very clean and the furniture, drapes, carpets, and bed clothes appeared to be new. It contained a king sized bed, table and chair, large TV, refrigerator, microwave, hair dryer, and an iron & ironing board. The bathroom had a marble enclosure around the bathtub, unusual for a motel in this price range. The room was very comfortable.

There were several restaurants nearby and a Waffle Shop was directly across the street.

The continental breakfast consisted of donuts, a variety of muffins (which were fresh and delicious), and coffee. An improvement would be providing real milk for the coffee instead of powdered creamer.

I was surprised that the motel did not provide Internet service. Since this stay was more or less an emergency, it was not a determining factor this time. I would not return, however, unless wireless Internet service were available. For many travelers, myself included, the availability of Internet access is a necessity and most motels of this caliber provide it.

Other than the lack of Internet service, this motel was very pleasant and my stay was enjoyable.

  • Stayed March 2009, traveled solo
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sldkjf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N Carolina
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 2, 2008

This is the WORST place I have ever stayed in my life! My hubby and I still laugh about it... I would not even take my clothes off to sleep in the bed. We REFUSED to use any bedding other than the sheets. I refused to walk on the carpeting. I almost didn't shower, but Thankfully I had my own beach towel in the trunk and I used their towels on the bathtub floor and also to make a "towel path" on the carpeting to get dressed afterwards. I wouldn't sit on the toilet seat either. The table had a two inch strip of greasy grimy black gunk all the way around the edge. The door had previously been pried open with something and the chain was reconnected to the door frame. It's a good thing we weren't expecting much when we just needed a place to snooze for a couple of hours and it was already midnight. Honestly it really was BAD.

  • Liked — Leaving
  • Disliked — Thinking I was going to be mugged or have my car broken into. This was not in a good area.
  • Stayed June 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank curlycocunut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Americas Best Value Inn Covington

Property: Americas Best Value Inn Covington
Address: 10101 Alcovy Rd, Covington, GA 30014-6402 (Formerly Econo Lodge)
Location: United States > Georgia > Covington
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Covington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn Covington 2*
Number of rooms: 52
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