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“Convenient”

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La Quinta Inn & Suites Covington
Ranked #5 of 9 Hotels in Covington
GreenLeadersSilver level
Mobile, Alabama
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Convenient”
Reviewed May 3, 2013

Hotel was nice and staff was friendly and helpful! I along with several other family members stayed at hotel to attend wedding reception being held at the hotel. The hotel proved to be a great venue --

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    38
    20
    14
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    20
See reviews for
37
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25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Cleveland, Tennessee
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 26, 2013

Gina, (Jeana) at the front desk is a jewel. She was friendly, efficient, helpful and professional all in one person. We were tired from traveling and she checked us quickly. She even helped us carry our suitcases to our room. We could not of asked for more.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carmie60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 12, 2013

Stayed at this HI Express two different nights going to, and returning from the Masters Golf Tournament. Staff was aware of extra golf groups, extended breakfast hours to accomodate the early rising golf travelers, and even had welcoming gift bags. Rooms were clean, and even though the motel is next to an busy Inter State Highway..........the rooms were relatively quiet. Good value, and great staff service. I'd stay there again.

Room Tip: Ask for room at back of the Motel, you'll be further from the 24/7 truck noice on I-20.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank sdbrownie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cicero, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 9, 2013 via mobile

I stayed at this location at the last minute due to a forgotten reservation at another hotel which was sold out.

Upon check I wss greated by Gina who was very welcoming. She checked me right in and was able to move me to another room as the first one was smoked in prior to my stay. After moving to a new room everything was great.

The entire staff at this location getsvthe concept of customer service. I have recommended this hotel as the place to put up our guests when we have visitors as opposed to our current hotel of choice who was not welcoming this time.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nybdr529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 23, 2013 via mobile

This hotel was convenient and the college rate of $85/night was nice. However, you get what you pay for. The room had an ant infestation and the bed and pillows were lumpy. If my daughter chooses Emory Oxford, we will be finding a different hotel for visits.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HighXpectationz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at La Quinta Inn & Suites Covington, responded to this review, March 14, 2013
Dear HighXpectationz,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We do appreciate that you find our location to be convenient.

However, We’re sorry about the ants and the bed. We will address these point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, Georgia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 22, 2013

I start out by saying that the front desk folks were very friendly and had no problems switching rooms. My first room had ants in the bathroom and ladybugs/Chinese beetles in the rest of the room. The second room had ants in the moldy bathroom and the HVAC unit was moldy.

  • Stayed February 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at La Quinta Inn & Suites Covington, responded to this review, March 16, 2013
Dear Mary M,

Thank you so much for your candid review of our hotel. I am sorry we were not able to exceed or at least be at par with your expectation. We would also like to apologize for any inconvenience the room conditions may have caused you. Your comments about the HVAC has been documented and will certainly be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 14, 2013

I frequent HI Expresses! This one was very clean, tucked away from the interstate so there isn't a lot of road noise. The front desk clerk was even so thoughtful to put me on the first floor since I was traveling alone with two little ones. Very thoughtful and courteous. I always enjoy being able to have breakfast in the morning, granted, its not great, it's enough to provide without me having to track down a breakfast place when I get back on the road in the a.m.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KaterinaBallerina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Covington

Property: La Quinta Inn & Suites Covington
Address: 9159 Access Rd NW, Covington, GA 30014-2011
Phone Number:
Location: United States > Georgia > Covington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Covington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Covington 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Welcome to the La Quinta Inn & Suites Covington, GA, where you will experience comfort and convenience in our newly renovated hotel. Our hotel is conveniently located right off Interstate 20 at Exit 90. We are located only 45 minutes from Atlanta and 1 1/2 hours from Augusta, home of the Master's Golf Tournament. We are located less than 5 miles from the Historic Covington Downtown Square and shopping. Traveling for Business? We have all the amenities to make you feel at home, while you are on the road. Free High Speed Wi-Fi to keep on top of your work, watch movies, or keep in contact with your family. Free Hot Breakfast to get your morning started right. A 24 hour fitness center, so that you can keep up your routine. Guest Laundry center to keep you looking fresh and 24 hours business center. Traveling for Leisure? We have all the amenities to make your stay great. We offer a seasonal outdoor swimming pool to relax and soak up the sun. Free hot breakfast and guest laundry. We are located just a few minutes away from the Downtown Covington Historic Square; featuring dining, shopping, also TV and Movies Filming locations. Turner Lake Ball Park is less than a 1/4 a mile from the hotel. We are located to all the Hollywood of the South destinations. Whether you are a History fan, TV or Movie Fan, or into haunting the Covington area has something for you. La Quinta Inn & Suites - Covington, GA offers the following to all our guests: free hot breakfast, free Wi-Fi, 24 hour fitness center, business center, seasonal outdoor swimming pool, guest laundry, and free parking. La Quinta Inn & Suites - Covington, GA also takes care of your meeting and event needs. We offer 2 meeting rooms: the Board Room and the Meeting Room. Each room may be rented for corporate events or for leisure functions. The Meeting Room features a beautifully shaded outdoor patio to expand your event space. The hotel's unique atrium can be rented out for wedding ceremonies as well, Featuring a 4 story breath-taking view. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Covington

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