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Hawthorn Suites by Wyndham Conyers
Ranked #9 of 15 Hotels in Conyers
Reviewed March 31, 2013

The only good thing about this hotel is the proximity to the horse show grounds. The management of this hotel is literally non-existent. There was only ONE person working in the restaurant. He was the bartender, the waiter AND the cook. They had virtually nothing offered on the menu and did not even have basic wines like Chardonnay. Two days our room was never cleaned, and one night we had no towels and they brought us four bath mats! I never went by the front desk that there was not some disgruntled customer. We travelled with a group and one of them had a reservation and a confirmation number but the hotel was oversold. Every one in our party had problems with housekeeping. The facility is very tired and is in desperate need of a renovation. Our room smelled so bad we had to go to Walmart for a Glade plug-in.

Stayed: March 2013
1  Thank Liz c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
truthmakesyoufree, General Manager at Hawthorn Suites by Wyndham Conyers, responded to this reviewResponded April 2, 2013

Dear Valued Guest,

I am deeply sorry for the inconveniences you incurred while staying with us. Having personally stocked the restaurant and housekeeping with all items needed for a full busy weekend, no guest should have experienced a "lack thereof" of items from these departments. We did in fact run upon a sold out situation althought not planned - due to in-house families that have been with us for months (displaced from their homes due to fire, and flood emergencies), extending their stay right before our major check in's. Most of our guest understood the situation and most of all the situation of our displaced guest.

Once again, sorry for the inconvience and please call me so that I can make this up to you in the near future.

At your service,


Dionne Ford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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546 - 552 of 636 reviews

Reviewed March 29, 2013

  • Stayed: March 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Hawthorn Suites by Wyndham
1  Thank Jason W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 27, 2013

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Barbara R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A Wyndham traveler
Alpharetta
41
Reviewed March 26, 2013

  • Stayed: March 2013, traveled with friends
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank A Wyndham traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 18, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Carey L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
truthmakesyoufree, General Manager at Hawthorn Suites by Wyndham Conyers, responded to this reviewResponded March 27, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 18, 2013

Bathrooms, nasty. Mattress, basically on the floor-low and uncomfortable. Good view of golf course.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
truthmakesyoufree, General Manager at Hawthorn Suites by Wyndham Conyers, responded to this reviewResponded March 20, 2013

Dear Valued Guest,

I apologize that your stay was less than excellent or great. Your response means a lot to us as our focus on service is to ensure all guest are comfortable and pleased. Please reach out to me personally so that I can get specific points and time(s) when you experienced the above service and fix immediately.

I hope you can trust us again to provide the excellent service that we are acustomed to during your next travel to our area.

At your service,


Dionne Ford
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2013

  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Pablo P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hawthorn Suites by Wyndham Conyers

Address: 1659 Centennial Olympic Pkwy NE, Conyers, GA 30013-6547
Phone Number:
Location: United States > Georgia > Conyers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Conyers
Price Range: $108 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Conyers 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Nestled on the grounds of the Georgia Internationl Horse Park and Cherokee Run "Arnold Palmer" Signature Golf Course, Hawthorn Suites offers 77 exquisitely designed suites...all the comforts of home. All suites come with one or two beds with kitchenette or fully equipped full kitchen with living room/dinning room combination and full balcony overlooking the calm and tranquil grounds of the Cherokee Run Golf Course, Horse Park, Big Haynes Creek Nature center and more. Hiking, running, biking and horse trails are also nestled on the grounds. Hawthorn also sits directly across the street from the up and coming North Georgia Train Steamers that will host 2 miles of scenic train rides for all guest and families throughout the the surrounding areas. Opening soon on March 17th, Hawthorn feature the newly created and soon remodeled "19th Hole Bistro + Lounge" that will host a full bar to include casual dinning. ... more   less 
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Also Known As:
Hawthorn Suites Conyers
Conyers Hawthorn Suites

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