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“Welcoming Staff & Environment” 5 of 5 stars
Review of BEST WESTERN Plus Columbus/ Ft. Benning

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BEST WESTERN Plus Columbus/ Ft. Benning
Ranked #25 of 46 Hotels in Columbus
Toledo, Ohio, United States
Level Contributor
2 reviews
“Welcoming Staff & Environment”
5 of 5 stars Reviewed November 17, 2012

Upon entering our room I sat on the bed and it moved and became uneven. I immediately called front desk and they had a maintenance person dispatched to our room in 2 minutes. Our bed after sitting on it had slid off the slat and the maintenance man put it back into place and we had no further issue with it. Room was extremely clean as was the hotel. I was greeted by name (Mrs. Breeden) every time I entered the motel lobby. Now thats customer service!!!! I felt like I was entering cheers the bar where everyone knows your name. They had extremely friendly and helpful staff. Would definately stay there again if we are in the area.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelia O, Director of Sales at BEST WESTERN Plus Columbus/ Ft. Benning, responded to this review, November 20, 2012
Thank you for your feedback. I'm sorry you had a problem with your bed but I'm happy we got it taken care of within mintues so you could enjoy the rest of your stay. Hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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414 reviews from our community

Traveler rating
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    52
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    31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 17, 2012

My mom and I stayed at the Wyndham Garden because she was having surgery at the nearby Hughston Hospital. The hotel offered a discount for patients so the rate was pretty good. They allowed us to check in about 3 hours early, which was nice. Friendly and helpful front desk, even asked me how my mom's surgery went when I checked out. Great beds, nice shower (no tub), surprisingly good coffee in room, coldest fridge ever in a hotel room, nice TV, clean, high ceilings (at least on the first floor where our room was), decent breakfast, and handy little cafe and snack area in the lobby. There is tons of shopping and dining right down the road and the hospital was only a five minute drive.
The only negatives for me was being able to hear my neighbors through the wall. Now this might have been because there was a connecting door to that room but I could hear voices fairly clearly. And just a little thing but I hate flipping channels on the TV so a channel guide would be handy :) We will most likely stay here again if my mom needs any more procedures. I would recommend it for sure.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jennifercarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelia O, Director of Sales at BEST WESTERN Plus Columbus/ Ft. Benning, responded to this review, November 20, 2012
Thank you for your review and we hope your Mother is doing great. We hope to see you again next time your in the columbus area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

I came to town for my sons graduation and when i checked in a wonderful young man at the front desk by the name of Raini was so polite , his energy was great .... He knew his job and he did it very well ..... And it seemed as if he loved his job as well ...... Great customer service skills with a positive attitude can take you a very long way ..... Also when i checked out there was woman by the name of Marie ..... Very very skilled attitude was very positive as well , id like to run into more people them very often when i go to other hotels .... And the rooms were fantastic ..... Comfy ..... Made me feel as if i was right at home ..... WYNDHAM GARDEN TRUELY IS MY HOME AWAY FROM HOME :) AND I WILL DEF... BE STAYING THERE AGAIN......

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank EdwardJones24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelia O, Director of Sales at BEST WESTERN Plus Columbus/ Ft. Benning, responded to this review, November 13, 2012
Thank you for your nice review. I will make sure I pass this information onto Raini.
We hope to see you again next time your in the Columbus area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Columbus/ Ft. Benning

Property: BEST WESTERN Plus Columbus/ Ft. Benning
Address: 4027 Veterans Ct, Columbus, GA 31909-2530 (Formerly Wyndham Garden Columbus)
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 46 Hotels in Columbus
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Columbus/ Ft. Benning 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Wyndham Garden Columbus Hotel Columbus
Columbus Wyndham

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