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“Great customer service!”
Review of Comfort Suites

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Comfort Suites
Ranked #20 of 46 Hotels in Columbus
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great customer service!”
Reviewed August 10, 2014

Just wanted to say, hotel employee Teathena went above and beyond to make me happy and I appreciated that. I hope I spelled her name right, she was in charge of the breakfast. This hot breakfast was the best I ever had as a hotel provided breakfast! They had eggs and sausage one day, bacon and eggs the next !

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maryellenmoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna B, Front Office Manager at Comfort Suites, responded to this review, August 12, 2014
Thank you for taking the time to review our hotel we have passed your gracious comments on to Thehanna. Thank you for staying with us we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
    70
    35
    11
    10
    7
See reviews for
37
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40
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Bartlett, Tennessee
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 3, 2014

Overall this Inn was clean and comfortable, the rooms were excellent. Clean and comfortable beds with a nice setting area. Normal amenities for the room. Fridge was a little small but cold. The pool was clean and warm. One of the nice things I liked about this inn was each floor had individual seating areas near the elevators, were people could gather and not be crowded into a room if a separate area was needed. The staff was exceptionally friendly from the managers to house keeping. Thehanna , who kept the eating area stocked and clean, stood out above the rest. She kept the breakfast area clean and well stocked. That is a feat as we had several softball teams enjoying breakfast each morning. The 2 weak points, 1 was the poor breakfast fare. The food was very as one girl said "yuckkie". The second weak spot was the business center with older computers and very slow connection speeds. I would stay there again with pleasure, but will continue to eat out for breakfast.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Mike Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna B, Front Office Manager at Comfort Suites, responded to this review, August 5, 2014
Thank you Mike for doing a review on our hotel. We are pleased that it was comfortable to you and to ensure you that the issues you have brought to our attention are being handled. We hope to see you again soon and can see and enjoy the business center computer upgrades as well as the breakfast. Thank you again have a good day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 2, 2014 via mobile

Came in town for a close friend of mine who was celebrating her birthday. The service, bed, internet.. just everything was on point! The little things the staff did and details went into the cleanliness really changed my view of the Choice brand. Best of all, the price was amazing. Definitely got the better end of the deal ;) lol anyways if I ever do come back to Columbus I'll be sure to stay at the Comfort Suites! Thanks again =)

Stayed July 2014, traveled with friends
Helpful?
2 Thank blarry414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna B, Front Office Manager at Comfort Suites, responded to this review, August 6, 2014
Thank you for your kind words and your review of our hotel. We have passed on your comments to our staff and look forward to seeing you on your next visit to Columbus.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2014

I work nigthts at work and woke up late. I could not make it to the store so i called the desk and ask if they had shaving cream and deodorant and a wash cloth. when i came down everything was already on the counter and kendra was so nice to prep it so that i could just grab it an go. Over all great staff on nights that looks out for the guest.

  • Stayed July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna B, Front Office Manager at Comfort Suites, responded to this review, August 2, 2014
Thank you for taking the time to review our hotel. We have past your comments on to Kendra. Thank you have a pleasant day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 25, 2014 via mobile

We stayed at Comfort Suites when we went to see our son at basic training for Family Weekend. The staff went above & beyond to make our stay wonderful. The suite was very large & clean. The hotel was very quiet, even with being next to the interstate. I definitely recommend this hotel!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tammy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna B, Front Office Manager at Comfort Suites, responded to this review, July 27, 2014
Thank you for taking time to write a review for our hotel. We are glad you enjoyed your stay here with us. We will inform the employees of your feedback. We look forward to seeing you again and look forward to being an amazing stay as well this time.

Donna
Acting Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lady's Island, South Carolina
2 reviews
Reviewed July 23, 2014

We came to Columbus/Ft Benning as a bunch of old Rangers getting together. I had stayed here before....but noticed a lot of work done since last visit.

Our group had a tendency to over-stay the posted breakfast times as we caught up and told stories, etc...but we were treated courteously and with care and enthusiasm by Thehana....and I know she put up with our stories and such with great humor and hospitality. She was extremely attentive to several in our group who were less mobile than most. Great lady and an outstanding representative for Comfort Suites.

  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank George U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna B, Front Office Manager at Comfort Suites, responded to this review, July 25, 2014
Thank you George for taking the time to do a review on your hotel and the nice comments we have passed them on to Thehana in breakfast. Thank you have a good day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City Beach, Florida
Level Contributor
4 reviews
Reviewed July 21, 2014

We recently stayed here and was greeted by Amanda who was funny, helpful and welcoming. The room was clean and the beds very comfortable, breakfast was excellent and we would highly recommend staying here.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Kerrie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna B, Front Office Manager at Comfort Suites, responded to this review, July 22, 2014
Thank you for reviewing our hotel we appreciate your kind words and have shared them with Amanda and the rest of our staff. Hope to see you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 5236 Armour Rd, Columbus, GA 31904-5097
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Columbus
#19 Family Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Hotel Columbus
Comfort Suites Columbus
Columbus Comfort Suites

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