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“Great staff!”

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DoubleTree by Hilton Hotel Columbus
Ranked #9 of 46 Hotels in Columbus
Wayne-, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great staff!”
Reviewed March 10, 2014

Excellent service received from staff at Double Tree. They greeted with a smile and a warm cookie and that was just the beggining. I am a jovial person and everyone was great about my dry jokes. Room was clean and ammenities were as expected from Double Tree.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sergio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, March 14, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus, GA. We certainly look forward to having you stay with us in the future!

Thank You,
Charis Butts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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758 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Japanese first
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English first
Dayton, Ohio
Level 5 Contributor
59 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 9, 2014

Traveled to Columbus to attend graduation at Ft. Benning, and spent a few days at the Doubletree. Booked a king room, which was large enough to host a small family gathering one afternoon. The room was clean, linens fresh, and although a little 'tired' in spots, all amenities were up to date and worked fine.

Most notable? The staff! Very friendly, helpful and smiling - genuine smiles, it seemed! Fresh fruit at the desk, and (of course) killer warm cookies upon arrival.

We used the fitness room - cardio machines all in good working order - two treadmills, two ellipticals,and a bike, plus a universal machine, and a few free weights.

Hotel is conveniently located near I-185S (Exit 8), and easy to find. Plenty of food/shopping options nearby.

The on-site restaurant, Houlihan's, was fine. Perhaps a bit expensive, but the food was good and the service very good!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daisyfae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, March 14, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus, GA. We certainly look forward to having you stay with us in the future!

Thank You,
Charis Butts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Georgia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 8, 2014

Per the Hilton standard this hotel has great staff, I give them all a 5 Star rating.They always treat guests well and deal with any problems immediately.
The hotel itself is somewhat worn out and seems overdue for a complete makeover whn compared to other Hilton properties
The location is convenient to I185 and several restuarants.

Parking can be problematic for guests because the hotel has a popular restuarant/ bar and also several meeting rooms that can be rented. On occasion hotel guests have to park either in a dimly lit portion of the rear parking lot, or across the street in the adjacent shopping center. This is a bit frustrating for DIamond members who find the reserved spaces taken up by bar patrons.

Room Tip: Upper floors are usually less noisy.
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, March 14, 2014
Well let me start off by saying thank you for making us your home away from home and thank you for your feed back. We love to hear what our guess think about our property during their stay. I have adressed this matter with the correct deparment so that we may better inmprove the stay of every guest . Yes, you are correct we are an older building and we have undergone extensive renovations to udate our property. With plans of more renovations in store. We hope that you would allow us the opportunity to be your home away from home in the future. So that you might really see the shinning property that you know and love!

Thank you,

Charis Butts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 6, 2014

This is my first review on Trip Advisory. I have never stayed at a Double Tree before and I was very impressed and loved it! Staff was great ...especially Crystal. I had originally planned to stay at the Hampton but they cancelled our reservations and sent us to the Double Tree. Rooms were clean and the whole hotel was clean and beautiful. The warm cookies they give you when you check in are awesome. Will be checking out the Double Tree more often. Thanks

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melinda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, March 14, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus, GA. We certainly look forward to having you stay with us in the future!

Thank You,
Charis Butts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
Reviewed March 6, 2014

The visit was excellent. I would have like the lights in the bathroom to have been brighter to apply make-up and do hair. I also left my pillow and when I called back they did not see it, it was left on the bed!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, March 14, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus, GA. We certainly look forward to having you stay with us in the future!

Thank You,
Charis Butts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sterling Heights, United States
1 review
Reviewed March 4, 2014

Excellent as always ! Great Hotel, with great staff. Someone always there, to provide whatever you need. If they don't know they will find it out, then let you know. They treat service dogs with care, and make them feel welcome.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, March 14, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus, GA. We certainly look forward to having you stay with us in the future!

Thank You,
Charis Butts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jacksonville, United States
1 review
Reviewed March 4, 2014

The Doubletree - Roswell is a GREAT location for all travels (personal and business) to locations north of Atlanta. It's a block away from Ga. 400 so makes for easy access to interstate travel. The staff is WORLD CLASS. I stay there for business 2-3 nights a week and it's like my home.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, March 14, 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus, GA. We certainly look forward to having you stay with us in the future!

Thank You,
Charis Butts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Columbus

Property: DoubleTree by Hilton Hotel Columbus
Address: 5351 Sidney Simons Blvd, Columbus, GA 31904-9073
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Columbus
#7 Business Hotel in Columbus
#11 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Columbus 3*
Number of rooms: 176
Official Description (provided by the hotel):
Discover a Georgia home on the road at DoubleTree by Hilton Hotel Columbus, where there is always a warm welcome and a fresh warm DoubleTree cookie on arrival. Just off I-185, this Columbus, GA hotel is eight miles from Fort Benning and 90 minutes from Hartsfield-Jackson Atlanta (ATL) International Airport. The "Fountain City" makes an elegant host for business and leisure travel. Play the fairways at over a dozen golf courses in the Columbus, GA area. Enjoy the comforts of home in a DoubleTree by Hilton Hotel Columbus guest room. Watch the 37-inch HDTV from the calm of your bed, or use complimentary internet access and remote printing to stay connected. Accessible rooms are thoughtfully designed to ensure comfort. Savor Georgia specialties and American cuisine at Houlihan's Restaurant, open for breakfast, lunch and dinner. Everything from Houlihan's kitchen is created from scratch and made to order. Let our friendly team help plan successful meetings and events in our Columbus hotel, with wedding venue and meeting space options to suit your needs. Choose from four meeting areas able to accommodate intimate meetings and grand celebrations alike, creating an unforgettable event in our Columbus, GA hotel. ... more   less 
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Also Known As:
Sheraton Columbus
Four Points Columbus

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