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“Courteous and Professional Front Desk Staff”

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DoubleTree by Hilton Hotel Columbus
Ranked #9 of 47 Hotels in Columbus
Reviewed February 15, 2013

It was a breeze to check-in, the young woman working the front desk (cannot post her name without permission) was very professional and courteous. It was just a one-night stay, the location is very convenient to air travellers.

  • Stayed: January 2013, traveled on business
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Thank cznamirovschi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this reviewResponded May 10, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!

Charis Butts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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680 - 686 of 786 reviews

Reviewed February 11, 2013

Stayed here with my wife Oct 11, 2012 when our son graduated Basic Training at nearby Ft. Benning. I am also a frequent business traveler and occasionally stay at Double Tree hotels. My expectations of the brand are very high and my experiences at the brand have been generally very good. I rate this property a 4 because it fully meets my already high expectations of a DoubleTree but does not rate 5 because it doesn’t exceed those standards. A strong plus is it’s convenience to a wide variety of dining choices. Hotel bar was very nice, great place to catch MNF game and enjoy a few beers.

  • Stayed: October 2012, traveled as a couple
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Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this reviewResponded May 10, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!

Charis Butts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2013

Consistently clean, comfortable and offering great customer service. Houlihans is located just off the lobby and offers great food and service. Located directly off the highway and close the mall, and other restaurants.

  • Stayed: January 2013, traveled on business
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Thank dmspear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this reviewResponded May 10, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!

Charis Butts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2013

Everyone at the hotel and restaurant was willing to go out of their way to accommodate each patron. They were extremely polite and friendly. The room was spacious and very clean. Very accessible and close to several activities.

  • Stayed: January 2013, traveled on business
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Thank Oodu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this reviewResponded May 10, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!

Charis Butts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2013

My wife and I decided to stay here again on October 18, 2012 as we were traveling back home from our trip in Florida. We were amazed at the spacious (presidential) suite and luxurious environment. Our accommodations were extremely clean, very quiet, and wonderfully welcoming .The two suite room was the perfect way to top off our travels as we enjoyed our time in this suite. The suite is well designed for work or play and is very comfortable with nice decor and furniture. The staff here is always very professional, polite, and genuine too. The pleasantry of southern hospitality is nice to experience in this fine Hotel from the time you walk in the door to the front desk staff to the cleaning staff to the management and upon departure too. The restaurant, Houlihan's, provides an excellent breakfast with staff always providing excellent service. We highly recommend this Hotel far and above any other hotels in the area for its excellent service, genuine care of your stay with them, very clean rooms with a warm environment, and management who ensures quality service. My wife and I enjoyed our short time here very much and would return again when we are in the area. Thank you Doubletree Columbus for providing us such a unique, one of kind of experience.

  • Stayed: October 2012, traveled as a couple
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Thank VicElizBaker_WV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this reviewResponded May 10, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!

Charis Butts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2013

My Husband & I had a wonderful visit at your Hotel & we are so looking forward to staying with you again in the near future. Your hotel is very inviting & our room was very clean & comfortable with no noise what so ever. Clark is an outstanding Customer Service Representative at the Receiption Desk. He was a very warm & pleasant person & welcomed us as soon as we entered the door. We enjoyed talking with him even though we had a very long day of driving. What a breath of fresh air & he was most helpful with giving us plenty of info on the area. He was a very sharp dressed man & his smile can be seen for miles !! We enjoyed the warm cookies & look forward to seeing him again !!
Thank You so much !!

Robert & Johanna Reschke
Hope Mills, NC

  • Stayed: December 2012, traveled as a couple
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Thank CakeLady910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this reviewResponded May 10, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!

Charis Butts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

This hotels puts others in Columbus to shame. Great customer service, clean rooms and easy location to be a base for activities in Columbus. The front desk staff is very helpful and able to answer all my questions, and of course, the cookie when you arrive doesn't hurt!

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank walrus99Leesburg_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this reviewResponded May 10, 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor.

On behalf of the DoubleTree by Hilton Columbus, we thank you for allowing us the opportunity to accommodate you.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations.

Again, thank you for choosing DoubleTree by Hilton Columbus as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!

Charis Butts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Columbus

Address: 5351 Sidney Simons Blvd, Columbus, GA 31904-9073
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Columbus
#7 Romantic Hotel in Columbus
#11 Family Hotel in Columbus
Price Range: $117 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Columbus 3*
Number of rooms: 176
Official Description (provided by the hotel):
Discover a Georgia home on the road at DoubleTree by Hilton Hotel Columbus, where there is always a warm welcome and a fresh warm DoubleTree cookie on arrival. Just off I-185, this Columbus, GA hotel is eight miles from Fort Benning and 90 minutes from Hartsfield-Jackson Atlanta (ATL) International Airport. The "Fountain City" makes an elegant host for business and leisure travel. Play the fairways at over a dozen golf courses in the Columbus, GA area. Enjoy the comforts of home in a DoubleTree by Hilton Hotel Columbus guest room. Watch the 37-inch HDTV from the calm of your bed, or use complimentary internet access and remote printing to stay connected. Accessible rooms are thoughtfully designed to ensure comfort. Savor Georgia specialties and American cuisine at Houlihan's Restaurant, open for breakfast, lunch and dinner. Everything from Houlihan's kitchen is created from scratch and made to order. Let our friendly team help plan successful meetings and events in our Columbus hotel, with wedding venue and meeting space options to suit your needs. Choose from four meeting areas able to accommodate intimate meetings and grand celebrations alike, creating an unforgettable event in our Columbus, GA hotel. ... more   less 
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Also Known As:
Sheraton Columbus
Four Points Columbus

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