We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean room, polite staff.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Howard Johnson Inn & Suites Columbus GA
Ranked #44 of 46 Hotels in Columbus
Memphis
1 review
“Clean room, polite staff.”
Reviewed June 16, 2013

For the low cost a great choice. Room was clean, good a/c, microwave, fridge, iron etc. Only complaint was that the pool was drained for repairs. Very satisfied.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

361 reviews from our community

Traveler rating
    44
    50
    63
    81
    123
See reviews for
157
35
39
79
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Columbus, Georgia
1 review
Reviewed May 31, 2013

I had booked my hotel stay for 2 nights but only stay 1. I was still charge for 2 nights. As you can guess, I was very upset, because I thought I had booked the room through Howard Johnson Hotel Reservation. After speaking with Laura (the front desk clerk), she politely explain to me that Howard Johnson had only charge me for 1 night. I was not satisfied with her anwer because my bank statement showed charges for 2 nights.

I than requested to see her manager. When Cecil (the manager) came in, he could probably sense that I was a little ticked off. After I showed him my credit card statement, he carefully explain to me that I had book my stay through a travel agent not through their reservation service. The travel agent immediately charge card me for 2 nights, even before I checked in. Cecil advised me to see if could located the number that I had used to book the reservation, to see if they would reverse the charges. Fortunately, I was able to find the number. The agent call called HOJO and spoked to Laura. After speaking with her, he immediately put in a request to refund my card, he also gave me his agent number just incase I had farther issues with this transaction.

Long story short.....Laura and Cecil being polite, calm, courteous, while I was a little upset, made all the differents.

Thanks again Laura and Cecil

Frederick

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrquietstorm44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecil W, General Manager at Howard Johnson Inn & Suites Columbus GA, responded to this review, June 12, 2013
mrquietstorm44 I am happy to see this review and I thank you for taking the time to let everyone know about your experience with us! When traveling with so many options its too easy to get mixed up. But through my own experience I have learned some of the "ins" and "outs" of the industry and believe me if I was in your shoes I would have been upset too! This looks like Laura did exactly what she was supposed to do and that great! We try to encourage the team to always put themselves in the guests shoes and view the desk from the other side when there are any guest issues and this is an example that shows that has seemed to work. I thank you for this feedback and you are welcome back anytime mrquietstorm44. I wish you the best on all of your travels and please come back and see us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Columbus
0.8 mi away
Courtyard Columbus Phenix City/Riverfront
0.4 mi away
Columbus Marriott
Columbus Marriott
#15 of 46 in Columbus
485 reviews
3.2 mi away
Quality Inn
Quality Inn
#29 of 46 in Columbus
209 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Hampton Inn & Suites Phenix City - Columbus Area
5.0 mi away
Wingate by Wyndham Columbus / Fort Benning
1.7 mi away
Value Place Columbus Bldg. 2
Show Prices
Show Prices
Show Prices

Been to Howard Johnson Inn & Suites Columbus GA? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Howard Johnson Inn & Suites Columbus GA

Property: Howard Johnson Inn & Suites Columbus GA
Address: 1011 Veterans Pkwy, Columbus, GA 31901
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 46 Hotels in Columbus
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Howard Johnson Inn & Suites Columbus GA 1.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Cancelon, Cheap Tickets, Travelocity, getaroom.com, Hotwire and HotelQuickly so you can book your Howard Johnson Inn & Suites Columbus GA reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson Inn And Suites
Howard Johnson Columbus
Columbus Howard Johnson
Howard Johnson Hotel Columbus

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing