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Columbus
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Reviewed January 18, 2020 via mobile

I just want to say that the sevice I receive from this hotel is great. Toni Maple works at the front desk and she always provides me with excellent service and she always recognizes that I'm a good elite member.

Date of stay: January 2020
Trip type: Traveled on business
Thank U6366EDtm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flyer19229865797, General Manager at Courtyard by Marriott Columbus, responded to this reviewResponded 5 weeks ago

Thank you for your kind review. Toni is an asset to our property.

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Reviewed January 18, 2020

Toni Maple is very friendly. The hotel is clean. The room are great with the spacious . The hotel is update.I will stay here again.The hotel is next to mall is in walking distance.They have several restaurants nearby.

Room tip: Spacious and very clean
Date of stay: January 2020
    • Location
    • Rooms
    • Service
Thank Lwilliams36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flyer19229865797, General Manager at Courtyard by Marriott Columbus, responded to this reviewResponded 5 weeks ago

Thank you for the nice review of our Courtyard. Toni is an asset to our property. You never hear the good ones enough. Thanks again

Rick Cooper
GM
Columbus Courtyard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2020

Toni was extremely helpful, as was the whole team of AJ, Debra, Kevin, Steven, and Taylor. Their commitment to excellence and to taking extra time to meet the needs of the guest went above and beyond any expectation. We will definitely stay here again if we get the chance.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank hooperman30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick C, Manager at Courtyard by Marriott Columbus, responded to this reviewResponded January 19, 2020

Dear Hooperman, Thank you for the nice review. You never hear the good comments enough.

Rick Cooper
GM
Columbus Courtyard

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Reviewed January 1, 2020 via mobile

Toni was amazing, so kind and welcoming. She was patient when we were working out payments and she reassured that we weren’t bothersome or an issue. The hotel is beautiful and the rooms are great. Thank you Toni, so much!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Chloeaherb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flyer19229865797, General Manager at Courtyard by Marriott Columbus, responded to this reviewResponded January 3, 2020

Dear Chloe, Thank you for the kind words. You never hear the good enough. Toni is an exceptional employee. Thanks again.

Rick Cooper
GM
Columbus Courtyard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2019

I would like to thank Mrs Toni Maple working the front desk and Marion Housekeeper for the outstanding job they did upon my arrival. Extremely helpful and went out of their way to ensure I received an upgrade and that the room was ready. This is one of my favorite hotels to stay at in Columbus. Everything about it is great. From proximity to restaurants and shopping to the always clean and friendly staff. A definite return to this hotel will happen

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank heater222000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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