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“Just ok”
3 of 5 bubbles Review of Courtyard Columbus

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Courtyard Columbus
Ranked #25 of 46 Hotels in Columbus
Atlanta, Georgia
Level Contributor
69 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Just ok”
3 of 5 bubbles Reviewed June 28, 2011

Pros:
friendly reception
located near a small mall
updated lobby
outdoor pool for the kids to cool off in
close to ft benning - you can thank the soldiers for their service when you see them at the hotel.

Cons
Ice Machine Broken on first floor. Needed to walk to front desk for ice
Garbage and liquor bottles left in the courtyard pool area. Visible from our rm. Called to ask if it could be cleaned-up.
small bathroom

Overall: I will try the Marriott or Residence Inn next time. While the lobby is updated and nice but the facility needs a little more love and attention.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lambertbunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
    31
    44
    30
    11
    7
See reviews for
47
7
7
42
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Cape May, New Jersey
1 review
5 of 5 bubbles Reviewed June 18, 2011

i hope that the management and staff read what im writeing today... our trip and stay with marriott was great.. we stay with marriott 90% of our traveling... but this stay was the best. why we encounted a young lady thats staffed with you. when we saw her in the hall way we noticed she made eye contact with us smileing all the time when we approched her she asked if their was anything she could do for us. we told her we was hoping to get a star bucks coffee she informed us that was her specialty and wow it was the best coffee. not that we hadnt had good coffee before but this lady from the time she saw us to the time we left was smileing very friendly and made us feel like we were family she even invited us back next time to come see her not to many employees do that she was awesome her name is donna l and we think she was great thanks marriott it was the best stay.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank snuggles81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 7, 2011

Checked in to a friendly staff but gross room! The windows were disgusting and looked like the outside hadn't been cleaned in years. The chair was stained and the office chair was broken. The new lobby looked great but it looks like they didn't spend much on room upkeep. I would not recommend this hotel for more than a one night stay.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mmc84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed June 6, 2010

My family and I recently stayed here. I almost exclusively stay at Marriott properties because they are dependably clean, good values and service oriented. This particular Courtyard was disappointing on a few levels. Most notable service gap was the lack of promised coffee in the lobby at 5:30am (their announced delivery time). When we approached the front desk at 5:40am to ask about the status, we were told that coffee would be out at 5:30am --- when we told them the actual time, we were told there was coffee in our rooms. During breakfast, trying to get a second cup of coffee was challenging as they appeared short handed for most of the time we were here. On the positive side, rooms were quiet and comfortable. I think I might try the Fairfield Inn nearby next time around.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kielts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
2 reviews
4 of 5 bubbles Reviewed November 2, 2009

We stayed there a total of 3 days. It was a nice room, very quiet and worth the $91

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Content2B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eustis, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 2, 2009

This is our second stay at this hotel. We stayed at this hotel because it is close to Fort Benning GA. The hotel is a good hotel, its not noisy and the rooms are very clean. The front desk is very helpful. We loved that they have a military discount! The pool and hot tub are nice. Their are two computers but not much privacy. The only complaint I have is the breakfast isn't the best, and its expensive.

  • Liked — The Location and it was very clean!
  • Disliked — The breakfast wasn't worth the price!
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank wowieitsmanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, GA, USA
Level Contributor
61 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed February 19, 2008

We found this hotel practical, easily accessible, and remarkably clean. We have stayed in many Courtyards before and have become familiar with their consistent level of quality, but this one stood out in the above, as well as in the promptness and efficiency of its staff. Also, I usually have trouble with hotel beds, but I slept like a log on this one.

As far as location goes, it's a little far from the attractions in downtown Columbus, but otherwise very convenient to both shopping and the airport.

The one thing I wish was different is that the breakfast is not complimentary. But hey, I guess you can't have everything.

  • Liked — Cleanliness, Comfort, Staff, Overall Value
  • Disliked — Expensive breakfast
  • Stayed February 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Chiguire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Columbus

Property: Courtyard Columbus
Address: 3501 Courtyard Way, Columbus, GA 31909-5377
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 46 Hotels in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Columbus 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Courtyard By Marriott Columbus Hotel Columbus
Columbus Courtyard
Columbus Marriott

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