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“Excellent stay” 5 of 5 bubbles
Review of Holiday Inn Express Columbus at Northlake

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Holiday Inn Express Columbus at Northlake
Ranked #8 of 46 Hotels in Columbus
Certificate of Excellence
Albuquerque
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent stay”
5 of 5 bubbles Reviewed January 17, 2013

This hotel has the nicest staff ever! It's all new, clean, and is in the best area of town with a lot of great places to eat and shop surrounding it. It's maybe 15 minutes away from Ft. Benning, and it's easy on/off the HWY to get anywhere in town. Breakfast is hot, not just pastries. There were eggs, bacon, sausage, biscuits and gravy, and other things like cereals, toast, juice, and the coffee pot was always full, even all day long! I can't tell you one thing wrong with the hotel, our room, or it's staff. I do wish there was more parking, as it got very full at night.

Room Tip: We had a suite on the 5th floor; it was huge! If you are going for a graduation, call direct because...
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  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wildwestbunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENL7336, Director of Sales at Holiday Inn Express Columbus at Northlake, responded to this review, January 29, 2013
Thank you so much for your wonderful review! It was really a pleasure having you and the other families staying with us for graduation! I'm so glad you enjoyed the hot breakfast and 24-hour coffee! We hope to see you again if you're ever in the Columbus area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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310 reviews from our community

Traveler rating
    244
    43
    13
    5
    5
See reviews for
129
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Nettleton,Ms
1 review
5 of 5 bubbles Reviewed January 17, 2013

My family and I stayed at Holiday Inn Express in Columbus,Ga from 01/14/2013 to 01/16/2013. We were there for my son's graduation from Fort Benning. We enjoyed our stay very much. All of the staff were so friendly. The room was clean and very nice. The bed's were wonderful. We also met up with other family's who had loved one's graduating. Sierra Lynn went out of her way to make us feel welcome and help us connect. I would like to thank the staff for the fantastic service we received. Yvonne, Linda,Kiki thank you for treating us like family. My family will never stay anywhere else.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melissaharlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENL7336, Director of Sales at Holiday Inn Express Columbus at Northlake, responded to this review, January 29, 2013
Melissa, It was SO wonderful to meet you and it was a pleasure having you and the other families here! I am so glad you enjoyed your stay and we hope that someday you'll be back in Columbus and will stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NEW YORK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 16, 2013

we stayed at this hotel for our son's graduation from oust. The hotel was in a wonderful location just a short ride to fort benning. We stayed in a suite and the room was spacious and comfortable. There were many dining options right outside the hotel and he staff was friendly and accomodating and we would stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HAPPYTRAVELERS69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENL7336, Director of Sales at Holiday Inn Express Columbus at Northlake, responded to this review, January 29, 2013
Thank you so much for your wonderful review! Congratulations on your son's graduation and we hope to see you again if you're ever in the Columbus area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anderson, South Carolina, United States
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 5, 2013

Thank you for your excellent service! Room was immaculate and every associate that we came in contact with was friendly and courteous. My husband is in the army at Ft. Benning. It was very close to the base and many places to eat with any budget. We will be staying here everytime I go to visit.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BPruiettLange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENL7336, Director of Sales at Holiday Inn Express Columbus at Northlake, responded to this review, January 7, 2013
BPRuiettLange-

Thank you so much for your wonderful review of our property! We pride ourselves on the friendliness and helpfulness of our staff and our housekeeping department does a wonderful job of keeping all of our rooms looking fresh and new! We look forward to having you stay with us again, and please thank your husband for his service!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

What a great find!

Ultra-clean and super friendly staff. (without following you around like 'Igor') Having just come down to Columbus for a concert after a business trip in Manhattan, I found my room to be gigantic in contrast to the hotel in NYC I had just checked out of. The only thing at all I can think of that could use improvement is the quality of the provided toiletries. They were of the $49 dollar-a-night-hotel, quality and surely didn't fit at this level of a property.

In Summary... Super service, super clean, great value and tons of restaurants within walking distance.

Room Tip: Fifth Floor Rocks! (I was in 518)
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  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Augusthelmsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENL7336, Director of Sales at Holiday Inn Express Columbus at Northlake, responded to this review, January 7, 2013
Thank you for taking the time to write a review for our hotel! We are glad the friendliness of the staff and cleanliness of the rooms made such an impression on you! We are currently in the process of upgrading our amenities to Bath and Body Works products and should have the new products in place within the next couple of months. We hope to see you again the next time you are in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul
Level Contributor
60 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed November 18, 2012

In town for the School of Americas protest and associated discussions, I decided to stay at this location, which was at the very north end of town in a commercial area with a number of chain restaurants. It seemed safer than much of Columbus. The reception staff were very friendly and eager to please; they even checked on whether or not I liked the room after checking in. Generally speaking, the hotel seemed very new and clean. I had reserved a King Suite, which was really just a sitting area plus bed. It was well worth it, though; it had a fridge for my beer, a cabinet for my pistachios as well as a microwave in case I needed to warm up some hair removal wax. While the sofa already looked a little worn, it was comfortable, and I was able to lie back on it and watch television and drink beer. The bed was also comfy, and I slept very well. The bathroom was nice and spacious, although the amenities were way too basic (the shampoo didn't really lather). I did use the jacuzzi next to the gym, but when I first went down, I had to have someone open the door for me. The jets were not working properly; only one had any strength. Also, the door to the outside was not open (they could not find the key), so the room was really too hot for comfort. I did use the gym in the morning and thought the treadmill and available towels were very nice. The breakfast was plentiful with a choice of eggs, meat, biscuits and gravy, cereal, bagels and decent coffee (available 24 hours). The tables were made of granite and had nice chairs. Overall, I was impressed at how nice the hotel was and would come back to stay in a heartbeat.

  • Stayed November 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stp0707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIENL7336, Director of Sales at Holiday Inn Express Columbus at Northlake, responded to this review, January 7, 2013
Thank you so much for your review of our hotel! We are so glad you enjoyed your stay with us and really appreciate all the wonderful compliments! Thank you also for your constructive feedback about the jacuzzi tub and also the amenities. Maintenance has been made aware of the issue you experience with the jacuzzi tub, and I'm pleased to announce that we are switching our amenities over to Bath and Body Works products within the next couple of months! We look forward to seeing you again the next time you are in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Texas
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 4, 2012

The staff has exceeded my expectations throughout my stay. When the pay dryer broke, the staff dried my clothes in their laundry facility. When I left my rental car lights on, Ben at the front desk called room to room to find the car's driver. After I verified that it was my rental car, he said that he could arrange to get the car jumped if the battery was dead. (Fortunately, the lights weren't on that long so a jump wasn't needed.) Room service was excellent. The breakfast included fresh cinnamon rolls! The only drawback is the hotel is a little tricky to find because it's offset from one of the main roads. I highly recommend this hotel for a quiet stay in Columbus, GA.

Room Tip: Bring a clothespin if you get a room facing the parking lot. The parking lot lights are very bright...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Columbus at Northlake

Property: Holiday Inn Express Columbus at Northlake
Address: 7336 Bear Ln, Columbus, GA 31909-2516
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Columbus
#4 Romantic Hotel in Columbus
#4 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Columbus at Northlake 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Enjoy Your Stay at Our Comfortable Columbus, GA Hotel Our newly-built Holiday Inn Express Hotel and Suites Columbus at Northlake is a perfect Georgia hotel for business and leisure travelers alike.Our Columbus hotel is conveniently located off of Interstate 1-185 and US Highway 80. You are sure to stay busy during your stay at our Columbus hotel, located near many of Columbus' best attractions such as the Coca Cola Space Science Center, Callaway Gardens and the Chattahoochee Riverwalk. Our hotel in Columbus, Georgia is also centrally located near numerous military installations, including Fort Benning, the National Infantry Museum and the newly-built Port Columbus Naval Museum. Along with being conveniently located close to many Georgia attractions, our Columbus hotel is also close to Georgia businesses such as AFLAC, TSYS, Blue Cross Blue Shield and Columbus State University. Business and leisure travelers alike enjoy all the comforts of home and office at this hotel in Columbus, Georgia. There is a 24-hour Business Center for your business needs. Wake your family up to try our complimentary hot breakfast bar that features our signature cinnamon rolls, and spend the day by the heated, outdoor pool and spa. Start planning your visit to Georgia by booking your reservation today. You are sure to enjoy great Columbus hotel room deals and rates. We look forward to seeing you at the Holiday Inn Express & Suites Columbus. ... more   less 
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Also Known As:
Holiday Inn Express Columbus At Northlake Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn

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