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Reviewed January 21, 2018

Room tip: Clean and felt like home
Date of stay: June 2017
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LQ Customer Car... T, other at La Quinta Inn & Suites by Wyndham Columbus State University, responded to this reviewResponded January 22, 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 2, 2017 via mobile

Very old hotel maybe just needs renovating but the furniture in the room had stains all over it- door was very shabby on the elevator thought it might fall apart- room had hair on the walls in the bathroom- then I get up for breakfast and they didn't have eggs or waffles due to delivery problems from the hurricane which I totally understand so I get a bowl of cereal and go to get milk and the container was empty. Staff was very corteous but I will not be staying here again.

Date of stay: September 2017
Trip type: Traveled with family
1  Thank scottnpamc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites by Wyndham Columbus State University, responded to this reviewResponded October 5, 2017

Scott,

Thank you for the feedback regarding your recent stay with us. We understand you were unhappy with the cleanliness of your room and have concerns about our housekeeping standards. We are very sorry for this experience and want to assure you that the Hotel Management Team will be working with our housekeeping staff to prevent any issues in the future. We hope you will consider staying with us again.

Sincerely,

Danielle
LQ Customer Care

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Reviewed October 1, 2017

Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites by Wyndham Columbus State University, responded to this reviewResponded October 2, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 29, 2017 via mobile

Let me start by saying that this location is very run down and in dire need of renovation. The pool was dirty and had safety issues. The room had leaks in my ceiling that were barely patched right and the room was not the cleanest. When I contacted the guy at the front desk and asked for a laundry bag he told me they were out and gave me a 30 gallon trash bag. Breakfast was unacceptable and thete was no wafflemaker.

Date of stay: September 2017
Trip type: Traveled on business
Thank Brian D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites by Wyndham Columbus State University, responded to this reviewResponded October 1, 2017

Brian,

Thank you so much for taking the time to give us your feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We are sorry to hear that you were not satisfied with the hotel in general. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us.

Sincerely,
Diana - LQ Customer Care

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Reviewed September 28, 2017

The paint on the ceiling was peeling. there was a pipe sticking out of the ceiling. The rug on the far end of the room was pulling up. Door to the room looked like it was broken into. VERY OUTDATED. Elevator smelled like cigarette smoke. It was really gross. Couldn't get another hotel I could afford at that late hour. Pictures on line are VERY deceiving.

Date of stay: September 2017
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank Jeniffer D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites by Wyndham Columbus State University, responded to this reviewResponded September 29, 2017

Jeniffer,

Thanks for taking the time to write your review, as we appreciate the feedback. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible. Your comments indicate that we still have further work to do. Rest assured we will do everything we can to make the necessary improvements. We hope to see you again in the future.

Sincerely,

Danielle
LQ Cutomer Care

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