I made this reservation a few weeks ago through the IHG's (their parent company) toll-free number as I am a member through Holiday Inn. BIG MISTAKE. I should have booked with the hotel directly. When I arrived, I was told that (a) my and my daughter's rooms were on separate floors. The IHG guy assured me that they would be on same floor if not adjoining. When the IHG folks reserved it they put me as "run of the house" which basically means anywhere we can be squeezed in. This takes to (b) I was given a smoking room when I was adamant to the reservation guy that I am highly allergic to smoke. After I brought the front desk clerk to show what I was talking about, she immediately found some of the industrial strength air freshener/cleaner and went to work. The next day I had fresh pillows, linens, blankets, etc PLUS another round of the air cleaner. MUCH BETTER. On way out, I had the pleasure of meeting the hotel's GM (I was bringing cookies to the girls who worked so hard on my behalf). He was insistent on making it right... AND HOW!! I won't say exactly what he did, but it was MORE than generous!!!
I was VERY pleased to have met these folks and look forward to another stay should I have the pleasure of traveling this way again
- Official Description (provided by the hotel):
- At Candlewood Suites Columbus Fort Benning, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Candlewood Suites Columbus Fort Benning is close to Uptown Columbus which has many local favorite restaurants. For those guests that prefer to dine in , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. Enjoy some of the additional comforts of home from the Candlewood Lending Locker which is stocked with books, DVDs, games, and additional appliances. Candlewood Suites Columbus Fort Benning provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room. Much larger than the average hotel room and significantly more affordable than a corporate apartment, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, Candlewood Suites is the solution to your temporary housing needs. ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Columbus South Hotel Columbus