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“Things that need changing” 3 of 5 bubbles
Review of Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning

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Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning
Ranked #27 of 46 Hotels in Columbus
A TripAdvisor Member
“Things that need changing”
3 of 5 bubbles Reviewed August 16, 2013

Manager entered room without announcing or knocking before entering, towels did not look clean, small bugs around toilet tissue holder. However, the facility is very clean and the staff were excellent,very helpful and friendly. Check-in staff should have a backup, check-out staff excellent

  • Stayed August 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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832 reviews from our community

Traveler rating
    304
    243
    159
    68
    58
See reviews for
576
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Any
English first
Milwaukee
1 review
2 of 5 bubbles Reviewed August 13, 2013

Rude front desk. Rooms were not cleaned and had to wait 3 extra hours for check-in so they could "get the rooms ready." Bathrooms were not cleaned and the fitness center had 66% broken machines. Not pleased with the overall experience and may not return to Wyndham if this is their level of service. Good location but overall value was not there.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Adam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken F, General Manager at Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning, responded to this review, August 17, 2013
First of all thank you for taking time to comment on your stay at the Microtel Inn and Suites in Columbus, GA. We apologize that your stay was anything but satisfactory. Your comments will be relayed to our team. Hopefully, you will give us another try in the near future and find that your comments have been listened to and again thank you for taking time to comment. It is comments such as yours that help us improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carbondale
1 review
5 of 5 bubbles Reviewed August 5, 2013

The front desk staff were so very kind and helpful especially, Tiffney and Leshawn. Rooms clean and the overall presentation was pleasing.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Kristin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken F, General Manager at Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning, responded to this review, August 7, 2013
Thank you for the great review! Our staff does a fantastic job for our guests. Thank you for recognizing their efforts. We appreciate all of our guests' feedback. We look forward to having you stay with us again. If we can be of further assistance, please don't hesitate to contact us directly.

Thank you,

Ken Floyd III
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning

Property: Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning
Address: 3930 St. Mary's Road, Columbus, GA 31907
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The new Columbus-Ft. Benning Microtel Inn and Suites is conveniently located near Ft. Benning, the National Infantry Museum and Soldier Center at Patriot Park and the National Civil War Naval Museum located at Port Columbus. The hotel is also near the South Commons Sports Complex and Uptown Columbus which features a variety of restaurants and entertainment. The Microtel Inn and Suites will offer single, double and spacious suite accommodations. ... more   less 
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Also Known As:
Microtel Inn And Suites Columbus/Ft. Benning Hotel Columbus

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