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Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning
Ranked #33 of 47 Hotels in Columbus
Reviewed June 11, 2013

Very rude front desk help!!!!! Not helpful at all. They yelled at my 17 year old daughter because she asked for towels for. I was asked why I was in lobby. If you want to sleep do not stay here. Party hotel could sleep due to all the noise. Did not get to eat breakfast because only one person working and she could not get it sat up for having to check people out.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken F, General Manager at Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning, responded to this reviewResponded June 13, 2013

Thank you for your feedback. I apologize your stay was less than satisfactory. I have looked into your challenges. We did have a softball team inhouse that night, that did cause some commotion. I am glad our staff was able to calm them down. Our staff treats all of our guests with respect and takes great care of all of our guest's concerns. I apologize you felt they did not meet your needs. I have spoken with our staff to ensure that they are following proper procedures and policies that we maintain here at our hotel. We are happy that your daughter's softball team stayed here at the hotel and we look forward to having you guys back again in September. Should you need further assistance, please don't hesitate to contact me directly at 706-685-2305.

Thank you,

Ken Floyd
General Manager

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643 - 649 of 884 reviews

Reviewed June 11, 2013

1. Although I have AAA and presented my card at check in I did NOT receive my discount.
2. Although breakfast was suppose to be proved...there was no coffee, juice or much else. We went to McDonalds instead.
3. It took FOREVER to check out. We must have been the first of the day to check out and no one or nothing was ready.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kathy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken F, General Manager at Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning, responded to this reviewResponded June 13, 2013

Thank you for your feedback. I apologize your check out experience was less than satisfactory. I am glad that we spoke on the phone, and I could explain your bill better to you and we confirmed that you did your receive your AAA discount. Our rates tend to go up when you upgrade your room type. I apologize our breakfast was not setup at 6am on the weekend. Our breakfast does not generally start until 7am on the weekends. I have spoken with our staff to ensure we do have a little bit of our breakfast items set up early for our early morning risers. This will prohibit this from occurring again. Again, we appreciate your feedback and we look forward to having you stay with us again next month.

Thank you,

Ken Floyd
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013

Considered this place a good value and easy drive to Ft. Benning. Only drawback might be no restaurants within walking distance.

  • Stayed: June 2013, traveled with family
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    • Cleanliness
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Errol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken F, General Manager at Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning, responded to this reviewResponded July 31, 2013

Thank you for the great review! Our staff does a tremendous job for our guests. Thank you for recognizing their efforts. We appreciate all of our guests' feedback. We look forward to having you stay with us again. If we can be of further assistance, please don't hesitate to contact us directly.

Thank you,

Ken Floyd III
General Manager

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Reviewed June 9, 2013 via mobile

Staff was very friendly. Thermostat was not working in first room - could hang meat in it. Got another room without issue. Clean, comfortable room. Breakfast was nothing to write home about, but it was fresh. Very convenient to Fort Benning.

  • Stayed: June 2013
    • Value
    • Location
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Thank RonnieS22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken F, General Manager at Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning, responded to this reviewResponded July 31, 2013

Thank you for the great review! Our staff does a tremendous job for our guests. Thank you for recognizing their efforts. We appreciate all of our guests' feedback. We look forward to having you stay with us again. If we can be of further assistance, please don't hesitate to contact us directly.

Thank you,

Ken Floyd III
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Angie P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ken F, General Manager at Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning, responded to this reviewResponded June 13, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 8, 2013

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Josh D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ken F, General Manager at Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning, responded to this reviewResponded June 13, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 7, 2013

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Pamela C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ken F, General Manager at Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning, responded to this reviewResponded June 13, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning

Address: 3930 Saint Marys Rd, Columbus, GA 31907
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Columbus
Price Range: $81 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The new Columbus-Ft. Benning Microtel Inn and Suites is conveniently located near Ft. Benning, the National Infantry Museum and Soldier Center at Patriot Park and the National Civil War Naval Museum located at Port Columbus. The hotel is also near the South Commons Sports Complex and Uptown Columbus which features a variety of restaurants and entertainment. The Microtel Inn and Suites will offer single, double and spacious suite accommodations. ... more   less 
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Also Known As:
Microtel Inn And Suites Columbus/Ft. Benning Hotel Columbus

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