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“Wi-fi/internet not working”
1 of 5 bubbles Review of Quality Inn

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Quality Inn
Ranked #30 of 46 Hotels in Columbus
atlanta
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Wi-fi/internet not working”
1 of 5 bubbles Reviewed May 30, 2013

While the hotel is fair for the price and the personnel is nice, the hotel did not have a functioning wi-fi system in place working OK this past memorial week-end 2013. It claims free wi-fi, but it does not work at all. I would rather pay perhaps a bit but have the internet working! For me, wi-fi is now a basic essential service/feature. It is as important as having a functioning toilette.... I did signal the problem at the front desk twice but nothing was done.

Stayed May 2013, traveled with family
Helpful?
1 Thank cecca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at Quality Inn, responded to this review, July 1, 2013
Thank you for taking the time to review us. We are so sorry that you experienced trouble with our Wifi. We take these comments very seriously and since this was posted we have upgraded our system. It is because of guest comments that we continue to grow and improve.

So thanks again and we hope you will come and try out our new internet.
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207 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Lynn Haven
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed May 12, 2013

Upside-Very Nice Clean Rooms & convenient location.
Waffle House-80 yards walk away!
Downside-Too Close to the Freeway (Noise). We had a room (113) on the Opposite (away from the Freeway). Yes it requires better sound proofing!
Breakfast-Lack of HOT Cooked Food! Yes they have the usual selection but when it comes to Food-it is self cooking micro pack stuff! It lowers the quality.
Yes overall OK accom. but with the huge selection of acccom I Columbus GA a definite Oncer!

Room Tip: It IS very good $$ Value. Request a room on the Opposite side from the Freeway. Have Breakfast at Wa...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at Quality Inn, responded to this review, May 22, 2013
There are many hotel choices when visiting the Columbus GA area and we are glad you gave us an opportunity to show you some southern hospitality.

We appreciate all the feedback you have given us and will use it to improve our property.

Thanks again for choosing to stay with Best Western and if you are ever back this way please stop by again.
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Meriden, CT
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed May 6, 2013

A good hotel, especially for the price. Not fancy, but very comfortable, and very easy to get to and from. Our room was small, but clean and well-kept. The wi-fi worked great. The staff is wonderful -- friendly, efficient and helpful. We love the breakfast attendant. She deserves a big raise. All in all, it has everything the traveler needs, and if the hotel doesn't have what you're looking for, you really don't need it.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob06451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at Quality Inn, responded to this review, May 22, 2013
Thank you for all the kind words about our property and staff. We know that you have many choices when visiting the Columbus GA area and are happy you chose to stay with us.

I will pass on the kudos to our breakfast attendant, who is indeed one in a million.

We hope if your travel plans bring you back to Columbus, GA you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Enterprise, Alabama
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed April 20, 2013 via mobile

Stayed here with my family for one night. The hotel looks like it was recently renovated. The check in process was very quick, less then 3 minutes. The clerk was very friendly and kept a smile on her face. The room was very clean and nicely decorated. The beds were comfortable but the blankets were very thin. The room had a good size refrigerator and microwave. The microwave was a nice touch. The parking was plenty full but the spots seemed small. The location is less then desirable due to the lack of nice stores and restaurants. For the price my family and I were very happy. I have paid more for rooms not as nice and with less. This hotel gives you good bang for the buck. I will stay here again!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hueyking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yael s, Manager at Quality Inn, responded to this review, April 24, 2013
We thank you for choosing to stay with us while in Columbus GA. We are proud of all of our upgrades and amenities that we have to offer.

We take all the comments that are posted to heart to ensure that all our guest receive superior service and a well appointed room.

Thanks again and we hope to see you when you visit Columbus GA again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 3443 Macon Rd Ste B, Columbus, GA 31907-2584 (Formerly BEST WESTERN Columbus)
Phone Number:
Location: United States > Georgia > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Columbus Hotel Columbus
Columbus Best Western

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