Booked 2 rooms, 1 was supposed to be for a wheelchair. IT WAS NOT. They are not honest. Had confirmation for 1 price and billed my card for another price. Don't leave your keys in the room at checkout VEIW what they are charging you. They billed me $49.10 more then my confirmation. Jennifer who is supposed to be the manager there told me I should be happy that the girl who booked the room undercharged me. She said she charged me for a king not 2 doubles, even though my reservastion confirmation states 2 doubles. How am I supposed to be happy about something they OVERCHARGED me on. She said she would credit me $20. BIG DEAL she should haved credited me $49.10. Also no housekeeping, they charge if you want your beds made. Stick to the HAMPTON or MARRIOTT. Dog area not for wheelchair it's down a grassy hill. Breakfast...don't eat the biscuits very dry.
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- Also Known As:
- Suburban Extended Stay - Columbus Hotel Columbus