Our stay while leaving GA for a PCS move was terrible. The pet friendly room we stayed in had not been treated for fleas. Within a few hours I could see that my white dog had fleas crawling on her, from across the room. The front desk moved us to another room but it took hrs to get it ready. We therefore had to load up all of our luggage,our 4mo son and everything associated with him and leave until the room was ready. During that time the dogs were bathed and treated for the fleas. Upon returning, we settled into the new room. During this time I strolled my son through out the first floor for a couple of hours to keep him subdued. The owner, "duke" Doubleday gave a boisterous greeting to everyone he saw except me and my son. He passed several times without making so much as a head nod. Maybe this was because I am not a shaved head private who has his his obscenely loud and annoying family there visiting. If duke wasn't a silver star and ARCOM "v" recipient I would say he was scared to talk to the guy with a beard pushing a baby stroller. That is not the case so I will just assume he is rude. To add to the rampant unprofessionalism, the woman attending the feont desk had a male friend, dressed in workout clothes, leaning on the counter talking to her for hours, even going so far as to stand at the front desk and order chineese food for him. After returning from our stroll, I found that the dogs once again had fleas all over them. My wife again complained, this time to the owner, who replied I'm sorry about that. Might I mention that no one ever entered the previous room to treat it during this time. To add to the poor cleanliness, during my stroll I passed a lone French fry in the middle of a hallway that the cleaning staff and mr doubleday had passed at least a dozen times. The fry was still there when we checked out, trampled by that time. We resolved that moving to another room or hotel for just a few hrs would only be a big headache. After finally getting to sleep with the obscenely loud romper stomp fest on the second floor, for the second night in a row, we woke up sweating at 3am to find that our ac had not been working. It was in fact cooler in the hallway. Needless to say we were sick of the place and decided to get an early start on the drive to NC. When my wife checked out, the slovenly night manager refused to look at her, did not care how our stay was and the few words he spoke to her we're to ask for payment. If mr Doubleday or any representative of the hotel wishes to contact me to discuss the matter I welcome it. The guest in room 143, 23-24AUG, use that contact information. Thank you, CPT H. US ARMY.
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- Also Known As:
- Suburban Extended Stay - Columbus Hotel Columbus