Unfortunately we did not make it past phone conversations to actually have a meal.
I was trying to secure a location to host a rehearsal dinner for 20-25. The menu and prices were very attractive for my party and the only major request I had was to pre select 3-4 items from their menu to avoid the menus being on the tables and also so no one could see the prices.
I was told by the manager, Ben, that they “could not work off a limited menu on the busiest night of the week”, a Friday. I explained I had not selected the cheapest items but that still was not a consideration.
I called the next day asking for the manager and got Ben again, and explained I had spend about 15-18 hours overnight trying to understand why 4 items from their menu was considered a limited menu. He got into P Mix and price points, restaurant jargon, not realizing I work in the hospitality industry and knew he was trying to confuse me. He also stated that since they had opened the dining room upstairs they have had challenges with their kitchen and there would be a kitchen disaster if they got one ticket with 25 steaks. Even offering to have the orders called in on the Monday or Tuesday prior to my event so they could order appropriately did not impact his statement of “working off a limited menu on the busiest night of the week”. He still had not asked what menu entrees I was interested in.
I told him I understood they could not handle a party of 25 and that it was nice to know that ahead of time. I am not exactly sure he understood my party was not coming to The Loft…
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